Ankit Atanu Choudhary

Experience

• 

  Reliance Communications

  Jun 2012 - Jul 2012

  Intern

  • Posted at the NNOC to manage all tickets arising from problems for 2 days• Learnt how network works from different substations to master substations with 1 to 1 testing of network• Transferred to management team during last 1 week of internship to work under high pressure situation

• 

  ABB

  Jul 2012 - Aug 2012

  Intern

  • Analyzed and tested finished products for more than 2 weeks• Tackled around 20 products a day and passed to quality check department• Tested printed circuit boards for the Air Conditioning Panels utilized in trains for 2 weeks• Re-soldered all components were not joined properly during fusing process in machine for 1 week• Learnt how surface mounting machines work and how heat joining takes place on mounted components and it takes at least15 minutes to finish a PCB

• 

  Zensar Technologies

  Jul 2017 - Sept 2018

  Jr. Executive Engineer

  • Managed data integrity and oversaw the operation of 19 software systems for the Quality Control Department at a client site.• Conducted validation and revalidation for 19 quality control instruments, ensuring compliance with industry standards.• Developed and implemented validation scripts for quality systems, streamlining the validation process.• Maintained a user database for 500+ employees, enhancing data accessibility and security.• Led the IT setup for a new plant project, scaling from 1 to multiple systems improving operational capabilities.• Supervised IT operations across three sites, enhancing system efficiency and inter-site coordination.• Initiated and successfully implemented the Myla software in the Microbiology Department within one month, significantly improving project delivery times. Show less

• 

  Co-op

  Sept 2021 - May 2022

  Customer Team Lead

  • Fostered cross-functional relationships, improving store efficiency and community engagement.• Implemented innovative solutions to daily operational challenges, enhancing store performance.• Ensured transparent and effective communication with team members, maintaining high morale and productivity.• Managed store operations in the manager’s absence, ensuring seamless customer service and store management.• Oversaw shop floor operations, achieving Z% improvement in store running efficiency. Show less

• 

  Signo

  Jun 2022 - now

  • Spearheaded resolution of critical issues for key clients, enhancing client satisfaction and retention.• Orchestrated daily operations for major accounts, streamlining processes with supervisory teams on-site.• Delivered comprehensive reports on client challenges and resolutions to senior management, driving strategic improvements. • Drove business growth by securing new client engagements, contributing to an X% increase in client base.• Collaborated with the Sales team to onboard new customers for our flagship product, Traqo, resulting in a Y% revenue boost.

  • Key Account Manager

    Jan 2023 - now

  • Management Trainee

    Jun 2022 - Jan 2023