Gaurav Vats

Experience

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  Canticle Consultancy

  Oct 2006 - Nov 2007

  IT Executive

  Working on various IT practices and involved in the ERP overview and development for various modules like CRM,Billing,Inventory, Payroll, Administration , e.t.c.

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  Twenty Four Guarding

  Dec 2007 - Jun 2010

  Manager ERP

  Reporting to Managing Director of the company.Heading the team of 12 people for the overall ERP implementation.Implementation of New ERP.Technology for the better work processes of the organization.These processes include Product planning, parts procurement, inventory management.It can also include applications to manage finance and human.Modules developed, implemented and integrated: CRMBilling and PayrollInventoryAdministrative with security authentication systemHuman Resource managementAdministrationERP implementation achieved goals: Time management, Quick Reports, online work efficiency, quick budgeting, Transparency and accuracy, Secured data in premises. Show less

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  EVOLLAB TECHNOLOGIES PRIVATE LIMITED

  Jun 2010 - Mar 2011

  Manager

  Responsible for configuration of full CRM on the basis of all the business processes.Have been to Taiwan and China on-sight to understand the business flow.Have been to Taiwan , Shenzen , Xiamen to understand the process flow so that configure the Salesforce CRM as per their practices and process flow.Set up all the inventory system, payroll and link it with their existing ERP to get the desirable reporting system for the management.This is done by configuring all the Objects , fields , workflow , roles , profiles , OWD , security levels , insert the data and set all the reports and dashboard in the system. Show less

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  Twenty Four Secure Services

  Apr 2011 - Aug 2015

  DGM

  Designated as DGM.Responsible for Salesforce Projects for end to end life cycle.Worked on 4 projects and completed 3 full life cycles during the tenure.Key responsibility – Client interaction for understanding and finalizing the final requirement of the Project. Management of the project, team and final delivery.Working with stakeholders for the financials of the project.Understand how the Salesforce can be implemented in the project with various best practices to get the best output. (Related to various parameters like information management, Reporting system, technology, etc.). Making hands dirty on every step for the solution with the team as a team member and provide solution to the whole team as well.Implemented the project for 150 users. It includes workflow, integrations, user interface design, develop customized application and objects on salesforce platform for professional services, client billing and internal time tracking.Root cause analysis of various issues faced by business users while using the application and provide resolution for the same.Handle the team and ensure that the entire project is going forward as per business requirement.Work and time management of the team to ensure the final delivery of the Project and revert back to stake holders for the same.Working for the project to set up the processes as per Salesforce best practices to get the best throughput and desirable results for the final delivery.Establishment of the Data Management module for the system which is responsible for oversight managing data quality across system.Finalizing and make it sign off the application with client and stakeholders to put it into the Production.Development of the platform and integration strategy with the client and team after mind boggling session for finalization and make it documented as per final system. Show less

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  Axtria - Ingenious Insights

  Sept 2015 - Aug 2016

  Project Manager

  Client interaction for understanding and finalizing the final requirement of various modules of the Project. Ensure that documentation of all the BRD are as per business objectives and signed off by the client.Set up various processes for the various modules to follow the best salesforce practices and KPI measurements for the same.Establish the Project plan management as per defined objectives.To finalize the functionality with the client for various modules as per Salesforce and tools needs to integrate for the best results.Establish the data management module to form a cross functionality and oversight managing data quality across system.o Create the plan – who, what, where and when.o Identify the key task as per business requirement and ongoing process.o Ensure for the Backup copies.(Documented and place where it need to put)o Understanding of relationship in objects in terms of records for proper association.Ensure the data quality by various tools and methods through different processes.Focus on management reports and dashboard as per objectives.Ensure timely delivery of the project with financials Show less

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  Birlasoft

  Nov 2016 - Dec 2018

  USP:a. Client Management b. Providing Solution to the client in terms of designing the solution and Architect of the Project.c. Salesforce Projects : Execution of the Project to make it successful by bridging all the gaps from initial stage till successful delivery by thorough control over every step starting from Kick off to final handover to make it WOW for the client.b. People Development and Reporting to the top notch of the organization. d. Solution approach attainability and guidance to the team in the Salesforce Paradigm.e. Multiple Salesforce Project handling with successful OTD. Also, involved in the Pre-sales ,proposals and resource management. f. Writing blogs, articles and posts in various forumsProficiency in delivering the project successfully on the Sales-force with latest paradigm of lightning. Forte 1. Solution Designing 2. Understanding requirement - Due diligence with internal team,BPR with client 3. Team selection and role distribution4. Working on data model to get future scope in mind before present it to the client.5. Creation of Data model in org and maintain data mapping sheet accordingly,Solution approach for the requirement.6. Sprint wise development distribution and tracking due diligence for functionalities in road blocks with best practices 7. Demonstration to the client and working on feedback and backlogs8. Org. Management - Different Sandbox strategy (Developer , Partial and full at different levels of project)9. Test cases execution strategy and maintain documents accordingly10. UAT with client - UAT preparation with both defined and un-defined test cases.11. Release Management - Successful deployment strategy Client Demo, Creation of CR from existing requirements , UAT with client ,release management are special areas. Solution approach: Development of TDD in lieu with the defined functionality or US to make it as perfect sol. Show less

  • Solutions Architect

    Nov 2016 - Dec 2018

  • Solution Architect - PM

    Nov 2016 - Dec 2018
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  Emaar

  Dec 2018 - Oct 2021

  Salesforce Practice Head India (Solution Architect )

  Salesforce Certified Application Architect - Responsible for the Strategic Salesforce Marketing, Sales and Service cloud end to end implementation for the Emaar initiating from the scratch till successful Go-Live. Innovation in the processes by tackling pain points putting streamline execution to create victorious project out-turn splendid ROI.

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  Aviso AI

  Nov 2021 - now

  Senior Director Professional Services
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  Aviso AI

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  Senior Director Professional Services