
Thomas J. Owen
Laboratory Technician

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About me
Qualification Delivery and Award Manager at Pearson
Education

University of Westminster
2011 - 2014B.A (Hons)
Experience

Caparo Aluminium Technologies
May 2004 - Dec 2008Laboratory TechnicianCollating and providing in depth reports to ensure that high levels of quality were maintained whilst balancing costs and aiding the development of more streamlined processes. Duties included:- Analysis of materials used in high end production of Formula 1 and other motorsport components. - Ensuring consistency and improving methods of production at each stage of the cycle.- Testing in laboratory conditions and producing clear results to identify areas of potential improvement.- Providing clear audit trails in accordance with strict specification requirements due to the high risk nature of the products. Show less

Caparo Testing Technologies
Jan 2009 - Sept 2011Non-Destructive Testing TechnicianA highly technical role requiring familiarity with one or more methods of non-destructive testing and a good eye for detail, data interpretation, and imaging analysis.Utilising a variety of technologies to inspect products and materials for structural flaws. This includes a wide range of techniques, including radiography, dye penetration, and magnetic particle inspection. These tests were performed on many different materials but most notably welded metal.Duties included:- Testing and analysis of aerospace components working to the highest levels of safety specification.- Ensuring that only components that meet the required high standards are allowed to progress.- Providing clear and accountable documentation of every component examined that can be requested at any time by aerospace authorities. Show less

The Old Crispin, Marston's PLC
Dec 2010 - Sept 2012Event OrganiserAlongside studying. Duties included;- Organising, promoting and hosting events.- Sourcing all relevant equipment needed.- Working with and meeting customers providing a face to face service. - Maintaining and auditing records of finances and stock levels within the venue.

North London Tavern, Metropolitan Pub Company
Oct 2012 - Jul 2015Bar ManagerAlongside studying.Joining the company whilst studying, the role developed into a full time position and provided the opportunity to increase my skill set in a busy London venue. Throughout my time I looked after the social media accounts and provided copy for the website and promotional materials for any upcoming events. I successfully helped relaunch the venue following a sizeable and costly refurbishment.To maximise the potential of the venue I would search for and book bands and other performers.Through my time I played a key role in selecting drinks and products to be sold and would often pay visits to local breweries and work with suppliers. The role also required attention to detail in terms of decor and hygiene inspections as well as a thorough understanding of changes to the market and what customers expected when visiting the venue. Show less

Pearson
Jul 2015 - nowPromoted to the role of team manager to ensure the smooth production of on-demand products; work with senior development and delivery stakeholders to create and implement schedules and budgets; report results and developments.Taking the lead on new products and digital solutions, and exploring options for digital products and delivery systems.Maintaining relations with stakeholders including overseas and in-house designers and writers,customers and training providers, and copyright, print and distribution teams. Show less •Managing tested components of End Point Assessment and BTEC Specialist qualifications for apprenticeships throughout their product lifecycle•Managing a team of external Assessment Associates and to produce assessment materials•Supporting and managing team in managers absence •Managing all performance monitoring activities for all assessments, including item and test level reviews•Managing currency reviews which includes ensuring all assessments and specifications are up to date based on current legislation•Managing end point assessment test booking activities ensuring all assessment materials are received by centres•Ensuring all test marking activities are being carried out for all End Point Assessment and BTEC Specialist tests•Managing various process improvement projects including creating a projects log•Developing new End Point Assessment qualifications including content specification writing, sample assessment material writing and managing the handover process with the qualification development team •Recruiting Assessment Associates for various end point assessment sectors including posting job advertisements, guiding them through the recruitment process and point scoring their applications once they are received•Developing an online proctoring project working group looking to implement an online proctoring solution for Pearson including working with external proctoring suppliers and managing both costings and customer expectations •Carrying out user acceptance testing checks on all onscreen assessment materials- ensuring all are built to standard and are free from error•Negotiating contracts and handling payments for all Assessment Associates and other external parties ensuring that all are within the service level agreements that were set at the start of the year Show less A merged job role that concentrates on the production as well as the ongoing management and development of assessment materials. Producing error free and level appropriate material for both onscreen and paperbased tests, going through a 10 stage design process covering typeset, proofreading and scrutinising materials. Analysing performance data and looking for constant ways of improving of completed productions.Working with internal and external stakeholders throughout every stage to share key decisions and outcomes as well as tapping into the knowledge of field based experts. Show less Responsible for the management and production of error-free content that is distributed nationwide. The role sees me projecting timelines and delivering to deadlines whilst ensuring that all materials meet the defined criteria that are required. Responsibilities include:Projecting timelines and delivering to deadlines whilst ensuring that all materials meet the defined criteria that are required.Circulating updates and progress reports to the wider business to provide visibility to other stakeholders involved with the content and materials. Commissioning a team of writers and experts, outlining expectations and timelines for the content being produced.Sticking to a budget for the production of materials and looking for areas where costs can be reduced throughout. Working with writers and editors through drafts to produce a final copy ready for development.Organise and host meetings to sign off content and ensure that it meets the required standards. Layout and typeset content and carry out further visual checks to ensure content is still matching after the design process. Publish completed content for print or within online portals and websites. Show less Responsible for managing and facilitating the contracting, deployment, and allocation of standards verifiers across a wide range of qualifications in lines with forecast requirements and to tight deadlines. Duties:- Constantly assessing the requirements and ensuring full coverage for the required workforce to meet targets and dates for approved education provider verification. - Contracting and allocating of external standards verifiers for the vocational qualifications being delivered by Pearson at any given centre.- Ensuring consistency across the delivery of Pearson provided education both maintaining quality levels for learners and protecting the integrity of qualifications. - Following up on relevant recruitment and training needs for verifiers.- Managing the logistics involved between location of a verifier and education centres.- Providing daily updates to key stakeholders around the business to assess and manage any business risks.- Attend training events to meet the Standards Verifier workforce and to offer any support and opportunities of further work around the business based upon their expertise. - Updating and maintaining company systems with reported findings to ensure that providers and learners receive the adequate support to achieve certification.- Intensive use of Microsoft Office and Google office suite as well as internal operating systems. Show less
Qualification Delivery and Award Manager
Aug 2022 - nowSenior Content and Assessment Leader
Oct 2020 - Aug 2022Content and Assessment Leader
Aug 2019 - Aug 2022Content Production Manager
Jul 2017 - Aug 2019Contracts and Allocations Coordinator
Jul 2015 - Jun 2017
Licenses & Certifications
- View certificate

Time Management Fundamentals
Lynda.comOct 2017 - View certificate

Editing and Proofreading Made Simple
Lynda.comJul 2017 - View certificate

Graphic Design Careers: First Steps
Lynda.comOct 2017 - View certificate

Diploma in Graphic Design
Shaw Academy World's Largest Live Online #Educator.Nov 2017
Volunteer Experience
Coding Volunteer
Issued by Code Club on May 2018
Associated with Thomas J. Owen
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