Mauricio Caballero Paredes

Experience

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  Tangamanga group SA de CV

  Jun 2012 - Aug 2013

  Automotive Mechanic

  Perform basic mechanical services such as oil changes, tunings, brake and suspension services, as well as changes of parts of the vehicle, at this stage I was working both in the Suzuki tangamanga agency and in Volkswagen tangamanga also

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  Volkswagen tangamanga lomas S.A. de C.V.

  Sept 2013 - Jun 2014

  Marketing assistant

  Control of the quality of the services provided to customers in the sales and after-sales departments through telephone satisfaction surveys in order to improve customer service by listening to customer opinions and explaining in a more detailed and technical way what was the work carried out on their vehicles in order to achieve a greater conformity in the service offered.

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  BMW Group

  Jun 2020 - Jun 2021

  Intern-Quality Logistics

  -Implementation of failure modes and effect analysis (FMEA) to quality logistics department to determine the different modes of failure and try to avoid it.-Quality KPI´s management (rework minutes, defects per unit, direct pass rate).-Supplier claims management of logistic issues on line side (wrong delivery).-Implementation of a process diagram for wrong delivery issues.-Implementation of containment plans for damaged racks to avoid damaged parts at line side.-Implementation of critical parts list and where is their assembly location at the production line.-Implementation of critical parts guide and the location of assembly at the vehicle. Show less

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  SENSGA

  Jun 2021 - Mar 2022

  Quality coordinator

  Implementation of new processes for electrical and physical testing of low and medium voltage equipment developed for ABB and its final release for delivery to the customer.Management and implementation of KPI´s -Total defects per month-Defects per unit-Most common defects analysis-Average number of defects per project-Defect detection rate-Percentage of reworked projects-Customer satisfaction rate-Percentage of defects per workerQuality tools implementation-8D’s-Pareto chart-Data sheetsGeneration and implementation of documentation (turtle diagrams, flow diagrams, procedures, instructions) of the quality department to achieve ISO9001 certification Show less

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  Grupo Delax

  Jan 2023 - Jul 2023

  Quality, innovation and product development engineer
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  PVH - PVHardware

  Jul 2023 - now

  Quality supervisor