Vilija Viliute

Experience

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  Host Staffing

  Feb 2015 - Jul 2018

  • Answering guest and staff queries over the phone, e-mail and in person.• Welcoming guests to the venue.• Cloakroom service.• Updating room screen signage. • Serving food and beverages during events.• Preparing rooms for events.• Taking payments.

  • Receptionist

    Nov 2017 - Jul 2018

  • Waitress

    Feb 2015 - Nov 2017
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  The Brewery on Chiswell Street

  Jun 2019 - Oct 2020

  Main duties included managing the training and workload of the reception staff from the agency, ensuring the lost property is handled promptly and accurately. Other duties included booking taxis for staff and guests, greeting visitors and contractors, signing them in according to security protocols, and then notifying relevant staff members about the arrival of their guest. First aid and fire marshal duties. I was responsible for answering customer and staff queries over the phone, e-mail and in person, in a professional and efficient manner. I was also responsible for preparing meeting rooms, keeping the reception and waiting areas presentable, as well as other administrative duties as requested by other staff members or clients. I was responsible for creating and updating event contracts, answering the info e-mail account, creating weekly event summary sheets and distributing them to the rest of the company. Some of the other duties included the preparation of the event menu, guest allergy lists and seating plans.

  • Reception Supervisor

    Feb 2020 - Oct 2020

  • Receptionist

    Jul 2018 - Feb 2020

  • Administrative Assistant

    Jun 2019 - Dec 2019
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  Amazon

  Oct 2020 - May 2022

  Fulfillment Associate

  I worked as a coach and an instructor for other Amazon associates. As an instructor, I was responsible for inducting new associates, and supervising them during their initial training period. As a coach, I would visit associates that were not performing up to the standard required by Amazon. For these associates, I provided further training to improve their performance for example quality and productivity training. Other duties include working as a packer, sorter and an inductor.

• 

  South Essex College of Further and Higher Education

  May 2022 - now

  Exams Administrator

  As an Exams Administrator I am responsible for timetabling examinations, supporting the invigilators in the delivery of examinations and liaising with other departments to ensure all examinations adhere to the requirements of the examining bodies. I am also responsible for learner registrations and certification claims with a variety of awarding bodies. Other duties include answering queries from learners and academic staff, booking couriers and preparing paperwork for upcoming examinations.