Wendy Nehme

Experience

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  Fantastic Holdings Limited

  Jan 2010 - Feb 2011

  Human Resources Coordinator

  • Managed all Workers Compensation queries and requests• Liaised with insurance companies regarding Workers Compensation claims• Coordinated end-to-end recruitment process for the entire holdings group • Developed and Implemented RTW plans in consultation with manager, worker, health care providers and rehab providers• Managed maintenance of incident and damage reports and ensure investigations are carried out efficiently • Conducted all exit interviews and reported to HR Manager• Conducted all New Starter Surveys• Implemented and reviewed all training packages for new and existing workers• Coordinated the implementation of training programs across Australia. Frequently travelled inter-state to carry out training programs with affiliate stores Show less

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  Beak & Johnston Pty Ltd

  Feb 2011 - Aug 2013

  Occupational Health and Wellbeing Advisor and RTW Coordinator

  • Onsite senior first aider and lead fire warden • Responsible for the creation and implementation of in-house safety training including: risk assessments, machinery training, fire warden training and first aid training• Daily reporting on compulsory departmental WHS checks. Escalating non-conformances to senior management• Managed all Injuries and workers compensation queries and requests• First point of contact for first aid requirements• Negotiated and reviewed company workers compensation rates and premiums with Insurer • Diligently involved in all Injury Management meetings with doctors, rehabilitation providers and other allied heath professionals to ensure win-win outcomes for company and workers• Established professional goals to ensure company premiums and injury-rates remain low through key prevention strategies including awareness and refresher training, holding key parties accountable and developing clear and achievement RTW plans in consultation with all stakeholders, especially injured workers • Reported on WHS data during daily, weekly and monthly company meetings, including senior management meetings • Key liaison with Insurer regarding claims, progress and effective ways to achieve desired company goals• Key Liaison with WorkCover regarding Injuries, particularly those that were high-risk• Coordinated WorkCover Inspections and managed compliance• Coordinated WHS Committee meetings• Developed and Implemented RTW plans in consultation with managers, worker, health care providers and rehab providers• Managed maintenance of incident and damage reports to ensure investigations were conducted efficiently• Conducted Health and wellbeing assessments including employment pre-screening checks and regular employment hearing assessments• Coordinated and conducted WHS Training• Conducted company Audiometry Assessments as a Certified Audiometry Assessor• Conducted and interpreted daily WHS audits and inspections at HR meetings Show less

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  Lewrap Merrylands & Circular Quay

  Aug 2013 - Jun 2017

  Franchise Owner

  • Managed daily operations for both stores as well as coordinated human resources tasks including employee life cycle, leave applications and all rostering and payroll• Primarily responsible for ensuring continuous improvement in employee training of SOPs• Coordinated all quality control and daily risk assessments checks, whilst ensuring the closing-out of Corrective Action Reports (CAR)• Managed customer enquiries, social media marketing and monthly newsletter creation and distribution.Managed company accounts, daily reconciliations, bookkeeping and all procurement duties as well as liaised with suppliers. Show less

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  APX Group Pty Ltd

  Jun 2017 - Mar 2021

  Human Resources & Admin Manager

  • Managed employee life cycle, in-house training and refresher training, injuries, WHS management system, workers compensation claims and return to work• Managed Payroll, New employment and end-to-end recruitment process including, job advertisements, position descriptions, screening, interviewing, coordinated health assessments, Employment contracts, onboarding and training and development • Implemented electronic archiving system for employee files• SQF and HACCP Coordinator• Liaised with customers and first-point-of-contact for all grievances and queries• Developed and Implemented company policies, procedures, and training material, particularly in relation to Quality, WHS and Human Resources and Industrial Relations • Managed Work Health and Safety and Quality Assurance and ensured best practice exceeded through regular revision of policies and procedures in relation to current legislation, regular internal audits and registering and reviewing of document controls• Coordinated all compliance for Industry Certification: SQF, HACCP, WQA, RSPO, PFIAA• Liaised with external auditors to ensure company compliance with state and federal legislative requirements • Coordinated the successful implementation of all annual audits with SAI and SGS to include the preparation of policies, procedures, risk assessments, safe work method statements, safe operating procedures and ensuring all training and development records are updated and document controlled• Coordinated all Internal Audits and facilitated the immediate closure of all non-conformances and Corrective Action Reports• Conducted various front office duties including, customer enquiries and complaints, reception and administration duties• Managed company accounts payable and receivable Show less

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  KFC South Pacific (Yum! Brands Subsidiary)

  Nov 2021 - Aug 2022

  NSW RTO Manager
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  Retail Systems Group Pty Ltd

  Aug 2022 - Feb 2024

  Operations Manager at Ali Baba & LeWrap