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Sandeep Kumar, CLMP

Sandeep Kumar, CLMP

Client Servicing- Sr Account Executive

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location of Sandeep Kumar, CLMPGurugram, Haryana, India

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  • Timeline

  • About me

    AGM - Head of Loyalty at Ozone Overseas Ltd.

  • Education

    • IILM

      2007 - 2009
      Post Graduate in Business Administration Finance and Marketing

    • Ram Lal Anand College

      2003 - 2006
      Bachelor of Commerce - BCom Commerce

  • Experience

    • Direxions

      May 2009 - Jul 2013
      Client Servicing- Sr Account Executive

      I have worked on loyalty programms for brands like:Samsung Mobile, LG and Nokia, Unicef, Max Life Insurance• Managing the Products Launch Campaign• Creating communication for different sales meet • Managing the loyalty programme for RDS and FOS: Involves making communication like, product schemes, target based communication, festive, contests etc.• Meeting with FOS and RDS and addressing their queries.• Involved in campaign like; Race to Lead and No. 1 campaign• Preparing reports on monthly bases• Handling the rewards Show less

    • Havas Creative Network

      Aug 2013 - Feb 2016
      Account Manager

      I have worked on brand like Max Life Insurance and EverestResponsibility for CRM programme for Max Life Insurance In Havas Wordlwide• Handling brief related to various communication like- Product Launch, Premium Reminders, Surrender Retention, Renewals, Education Series Newsletter Etc.• Successfully handled TCF( Treating Customer Fairly) Campaign : Involves preparing various communication of the campaign and running contest around it.• Successfully handled reconnect to renew campaign: Involves creating communication for Agents and sales team asking them to reconnect with their customers and renew policies.• Tying up with vendors like Mynta , jabong etc. for giving offers to Gold Circle Members Show less

    • MRM

      Feb 2016 - Oct 2019
      Program Manager- Loyalty, Channel Engagement and Customer Communication

      I managed Channel engagement/Loyalty Program for Samsung Mobile Managed the Products Launch Campaign• Creating communication for different sales meet • Managed the loyalty programme for RDS and FOS: Involves making communication like, product schemes, target based communication, festive, contests etc.• Meeting with FOS and RDS and addressing their queries.• Involved in campaign like; Race to Lead and No. 1 campaign• Preparing reports on monthly bases• Handling the rewards Managing help deskI am also working on Unicef Brand. Managing Donor Retention and Acquisition campaign. Involves creating, selection of database and Dispatching various campaigns for new donors acquisition and retention of existing donors. Show less

    • MERINO INDUSTRIES LTD

      Nov 2019 - Mar 2024
      Senior Manager - Influencer Marketing

    • Ozone Group

      Jan 2024 - now
      AGM - Head of Loyalty

  • Licenses & Certifications

    • Certified Loyalty Marketing Professional (CLMP)

      The Loyalty Academy, USA
      Jun 2021