Dunia Mhareb

Dunia Mhareb

Telemarketing Executive and Coordinator

Followers of Dunia Mhareb90 followers
location of Dunia MharebUnited Arab Emirates

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  • Timeline

  • About me

    Senior Communications Officer at Emirates Driving Company

  • Education

    • AL HOSN UNIVERSITY

      2013 - 2015
      Master's degree Business Administration and Management, General GPA 3.82

      Activities and Societies: Sports Club

    • AlHosn University

      2008 - 2012
      Bachelor’s Degree International Business 3.00 CGPA
  • Experience

    • Mena Fanos Company

      Jan 2007 - Jan 2008
      Telemarketing Executive and Coordinator

      Contact businesses and private individuals by telephone to promote products, services.Explain the product or service to potential customersProvide pricing detailsHandle customer questionsObtain customer information including names and addressesRecord customer details including reaction to the product or service offeredRecord customer details and details of transactionConduct customer and marketing surveys

    • ALHOSN University, UAE

      Sept 2008 - Aug 2016
      Administrative Assistant

       Draft letters reports and correspondence and perform other administrative tasks to ensure the smooth and efficient running of the Sector from an administrative perspective. Schedule appointments for and on behalf of the Executive Director, arrange business meetings and coordinate the administration for arranging bookings and record minutes of internal meetings conducted by the Executive Director. Provide information to callers, take dictation, compose and type correspondences, direct calls to appropriate officials and place outgoing calls on behalf of the Executive Director. Perform a variety of administrative or executive support tasks that are highly confidential and sensitive. Coordinate office management activities for the Executive Director. Research, compile, assimilate, and prepare confidential and sensitive documents;Read and screen incoming correspondence and reports; make preliminary assessment of the importance of materials and organize documents; handle some matters personally and forward appropriate materials to the Executive Director and staff. Receive and screen incoming calls and visitors, determine which are priority matters, and alert the Executive Director accordingly. Make referrals to appropriate staff or provide requested information; Update Executive Director on status of issues before scheduled meetings. Prepare agenda and collect materials for meetings, speeches, and conferences; take minutes and keep records of proceedings. Plan and coordinate arrangements for professional conferences. Compile and maintain records, statistical information, and reports. Show less

    • Emirates Driving Company

      Sept 2016 - Nov 2018

      Marketing and Communications Professional

      • Senior Communications Officer

        Jul 2017 - Nov 2018
      • Corporate Communications Officer

        Sept 2016 - Jul 2017
  • Licenses & Certifications

    • Office Management

      CEC
      Jun 2011
    • Customer Care & Effective Communication Skills

      CEC
      Mar 2009
    • Career Development & Workplace Skills

      CEC
      Oct 2008