Carina Catanho

Experience

• 

  Hotel Moniz Sol

  Feb 2009 - Oct 2012

  Hotel Assistant Manager

  I was responsible for providing Administrative and operational support to the Hotel General Manager (Software NewHotel, Newpaga, NewConta), supervising the daily performance of the several departments, monitoring all staff performance in the absence of the Hotel General Manager, elaborating monthly reports (ex: GOP), checking Guests and Employees satisfaction, accompanying FAM TRIPS (Travel Agencies Hotel Tours in Portuguese, English, German and French) through the Hotel in the absence of the General Manager, assisting in the Financial Accounts, elaborating bank reconciliations, by checking monthly cash flow, deposits, payments... and consequently issuing invoices, receipts and credit bills, verifying and managing clients' current accounts, among others; Mostrar menos

• 

  Hotel Moniz Sol

  Nov 2012 - Oct 2014

  Food and Beverage Manager

  I was responsible for coordinating Food & Beverage Operations, achieving established Budget, increasing Team Spirit and Support, Stock management and inventory (Software Newstock, NewPos, NewPaga), purchasing Goods and negotiating with suppliers, elaborating F&B Menus together with the Chef, establishing Sales strategies, keeping Food Safety standards and organisation of Special events such as Weddings, Baptisms, Gala Dinners, Caterings... In this period of time I was also in charge of the Hotel General Management during 6 months due to the Hotel Manager's Maternity Leave. Mostrar menos

• 

  My Family Business

  Nov 2014 - Oct 2015

  Greengrocery's Manager

  I was responsible for establishing a close and reliable relationship with customers, increasing customer portfolio, achieving sustainability, negotiating with suppliers,ordering goods, supervising existing inventory, increasing Profits and decreasing Losses, elaborating marketing and sales strategies, among others.

• 

  Hotel Moniz Sol

  Jan 2015 - May 2016

  Hotel Assistant Manager

  By this time I returned to Hotel Moniz Sol as Hotel Assistant Manager, to support the Hotel Manager on her duties, during her second Maternity Leave

• 

  Pestana Hotel Group

  Jun 2016 - Oct 2017

  Reception Team Leader (Pestana CR7 Funchal)

  I have just completed a new challenge that was to be part of the Opening Team of the Hotel Pestana CR7 Funchal (4-star Hotel) as Reception Team Leader (Front Office Manager - Opera Property Management) and Pestana CR7 Ambassador, in this iconic Hotel that was born from a partnership between the Leading Portuguese Hotel-Chain Group, Pestana Hotel Group and the World’s Greatest Football Player, Cristiano Ronaldo, both natural from Madeira, my Homeland and World’s Leading Islands Destination in Tourism. Mostrar menos

• 

  Mövenpick Hotels & Resorts

  Jan 2018 - Jan 2019

  • Front Office Agent (Mövenpick Hotel Zürich Airport - a four-star Hotel w/ 333#s)

    Oct 2018 - Jan 2019

  • Floor Supervisor (Mövenpick Hotel Zürich Airport - a four-star Hotel w/ 333#s)

    Jan 2018 - Oct 2018
• 

  Saccharum Hotel Resort & Spa

  Feb 2019 - Jan 2020

  Front Office Manager

  I was the Front Office Manager in Saccharum Resort & Spa, a Savoy Signature and 5-Star Design Hotel with 243 Rooms, situated in the sunny south western coast of Madeira Island, overlooking the Atlantic Ocean

• 

  Savoy Signature

  Jan 2020 - now

  Savoy Palace Front Office Assistant Manager