Experience

• 

  Transcom limited

  Aug 2011 - now

  • Designed and managed hybrid cloud systems, connecting on-premises infrastructure with Azure and GCP to create scalable, efficient environments.• Deployed and maintained virtual machines and apps on Azure, ensuring they were always available, scalable, and cost-effective.• Used VMware and Cisco Hyper-Converged Infrastructure (HCI) to improve and scale data center solutions, boosting efficiency.• Implemented Microsoft Zero Trust Security, protecting data, devices, and identities to keep the network secure from potential threats.• Managed security incidents with Microsoft Sentinel, using advanced tools for threat detection and automated responses to safeguard the organization.• Regularly performed security audits and vulnerability assessments, identifying and addressing risks to ensure a secure IT environment.• Managed Meraki SD-WAN Firewalls to enhance network performance and security across multiple locations.• Ensured strong network connectivity by monitoring, maintaining, and resolving network issues to keep systems running smoothly.• Configured and managed network devices like routers, switches, and firewalls to guarantee secure and efficient communication.• Implemented Acronis Backup Solutions, ensuring data was backed up and ready for recovery in case of emergencies.• Developed and tested backup and recovery plans, reducing downtime and data loss to keep the business running without interruptions.• Managed the Office 365 environment, handling everything from user accounts to security settings to improve productivity and collaboration.• Led and mentored a team of IT professionals, helping them grow through training, guidance, and performance reviews.• Collaborated with cross-functional teams to ensure IT solutions aligned with business goals, making IT systems run seamlessly. Show less • Led the IT support team at SK+F Pharmaceuticals, managing network and systems support for the Head Office and multiple plant locations.• Managed and executed a variety of IT projects, ensuring smooth delivery and timely completion within the organization.• Installed, configured, and troubleshot OpenVPN (Linux-based) to enable secure communication between the Head Office and remote branch offices.• Managed and resolved issues with Kaspersky Administration Kit for server-based antivirus, ensuring data security and threat management.• Administered and troubleshot Windows Active Directory Services (ADS) to ensure efficient user management and system access.• Implemented and maintained GPO-based ADS policies, including account policies, user rights, object access audits, and restrictions on organizational units and objects.• Administered and troubleshot urBackup Server, providing reliable data backup for sensitive business information.• Collaborated with the ERP (SAGE-ACCPAC) team to ensure seamless operation of the ERP system within the network environment. Show less • Managed and troubleshot Windows Active Directory Services (ADS) to ensure smooth user access and system functionality.• Provided IT support for users on a daily basis, resolving issues related to regular operational activities.• Monitored and resolved issues with various network connections, including radio and fiber links, ensuring reliable connectivity.• Administered Kaspersky Endpoint Security Server, ensuring comprehensive protection across all devices.• Delivered technical solutions for hardware, network, and IT devices, resolving issues and enhancing performance. Show less

  • Sr. Hybrid Cloud Engineer

    Jan 2018 - now

  • System Administrator

    Jan 2014 - Dec 2017

  • System Engineer

    Aug 2011 - Dec 2013