Ryan Hirst

Experience

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  Verizon

  May 2007 - Jul 2008

  Customer Service Sales Consultant

  • Responsible for inbound sales calls from residential customers related to their telecommunications service package• Qualified and up sold services and products by evaluating customer needs and requirements• Consistently met and exceed daily and monthly sales objectives, achieving 180% of sales threshold and goal.• Ranked in the top 5% of sales team as a top producer and performer• Reviewed and followed-up on customer accounts to ensure accuracy and timeliness of account transition and set up Show less

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  McNichols Company

  Jul 2008 - Mar 2009

  Customer Service Sales & Support

  • Maintained competitive pricing and without sacrificing GP dollars• Met customer expectations and build customer loyalty• Made and attain quarterly goals for both personal and professional growth• Resolved customer issues in a timely manner

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  Sunrise Pools & Spas

  Mar 2009 - Jun 2009

  Project Manager/ Sales Manager

  • Meet with potential sales leads and offer product recommendations• Oversee jobsite projects and maintain required deadlines• Follow up on prospective leads with phone calls, mailings, and schedule sales presentation

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  Fiberglass Pool Doctor

  May 2009 - now

  Sales Manager/Business Development

  • Self-started business earning over $2.5 million in sales• Performed all commercial and residential sales, marketing and business development activities, estimating, contract negotiation, drafting site plans, permitting, VGB compliance, selection of vendors and subcontractors, maintaining open lines of communication, project management from inception to completion• Develop and impliment specialty pool and deck coatings• Improve application methods reducing operating costs and increasing productivity Show less

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  Fiberglass Pool Doctor LLC.

  May 2009 - Jan 2015

  Owner/business start-up
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  Tallman Fiberglass Pools

  Sept 2013 - May 2014

  Operations Manager

  • Communicated & troubleshoot warranty claims• Scheduled field technicians & train• Coordinated repairs with customers• Performed field visits with material suppliers• Improved repair techniques, operating costs and increase productivity• Improved manufacturing methods to reduce warranty claims