Chandan Kumar

Experience

• 

  Accel Frontline Ltd

  Aug 2006 - Jan 2008

  Associate Engineer- CS

  FMS, DESKTOP SUPPORT, ASSET MANAGEMENT

• 

  MetLife

  Jan 2008 - Jun 2010

  Sr. Executive- IT Infrastructure

  DESKTOP SUPPORT, ASSET MANAGEMENT, VENDOR MANAGEMENT

• 

  Tulip Telecom

  Aug 2010 - Aug 2012

  ENGINEER

  RF Installation & Maintenance , Network Support, Vendor Management

• 

  Powerwave Technologies

  Aug 2012 - May 2013

  Analyst-IT Support

  HELPDESK, DESKTOP SUPPORT, GLOBAL IT SUPPORT, VENDOR MANAGEMENT

• 

  Rimini Street

  Jul 2013 - Dec 2022

   AWS ( VPC, EC2, IAM, NAT, S3, Auto Scaling, ELB, EBS, Cloud Formation, AWS SMS, Snowball, CloudWatch, Route 53). Restricting access to servers and application by creating security groups. Microsoft Azure ( Configuring virtual machines, storage accounts, resource groups, Virtual Networks, VPN, IAM, Disks, Custom Deployments). Estimating the AWS/ Azure monthly bills and providing best cost effective solutions to clients. PaloAlto Firewall (Configuring IPsec tunnel between Rimini Street and client network for our support engineers to work on client environment.) Powershell Scripting (Creation and modification). Generating reports from SCCM Server and making sure all the Servers & Workstations are under compliance. VMware Administration (Installation and configuration of ESXi, V-Center, vMotion, HA, DRS and VDP). Creating and Managing the Virtual machines. Increasing Disk Space, Memory and Vcpu as per the requirements. Troubleshooting problems with the help of Event Logs. Configured Resource Pool, Alerts, and Alarms. Manage users, groups, permissions and roles.  Installing and upgrading VMware tools. Creating and deleting of VM's snapshots. Creating User accounts, Groups and OU unit as per the requirement. Show less  Handling end to end activities of Global IT services Installation, Configuration, Administration and Troubleshooting ESXi 5.5 Virtual Center, VSphere Client.  Migrating the Virtual Machines from one host to anther host by using Vmotion technique. Creating and Managing the Virtual machines. Increasing Disk Space, Memory and Vcpu as per the requirements. Manage users, groups, permissions and roles.  Installing and upgrading VMware tools Creating and deleting of VM's snapshots Providing support for Office 365 (Creating mailbox and Groups, Assigning License and Access Delegation). Creating instances and attaching storage on Amazon Cloud (AWS). ID Creation & Modification on Skype for Business, BES Server, Citrix GTM. Creating User accounts, Groups and OU unit as per the requirement. Providing support for Citrix GTM, Blackberry and iPhone.  Installation, Configuration and troubleshooting of Lotus Notes client. Creation of Email IDs/ Distribution lists on Lotus Domino. Maintaining asset database and accessories procurement. Day to day operations of offshore team. Actively contribute to team towards achieve goals and meeting team goals and escalations. Generating reports from SCCM Server and making sure all the Servers & Workstations are under compliance. Installation and troubleshooting of the application software on workstations and servers. Show less

  • Sr. Cloud Administrator

    Nov 2015 - Dec 2022

  • Desktop Analyst

    Jul 2013 - Oct 2015
• 

  ECI

  Jan 2023 - now

  Infrastructure & Cloud Architect