Jamila Mamedova

Experience

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  Gen-Telecom Ltd.” (Distribution company of “Ericsson” and “Philips”)

  Apr 1997 - Sept 1999

  Marketing Manager, Advertising Manager
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  Gen-Telecom Ltd.” (Distribution company of “Ericsson” and “Philips” )

  Sept 1999 - Jan 2000

  Sales Manager
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  Geocell - ჯეოსელი

  Jul 2000 - Aug 2018

  Customer Care Department Position – Senior Specialist

  Main Duties & Responsibilities:· Smooth and accurate maintenance of the daily work;· Followed high security level of customer data confidentiality;·Rendering assistance to the dealers/Shops/B2B department;· Verification of all information related to subscribers;· Providing information to the Manager/Team leader concerning any extreme situation;· Providing training to dealers regarding new options (MNP system);·To keep informed subscribers about Geocell services and news;· Solving of subscribers problems on the phone;· Performed other tasks as delegated. Show less

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  Adjara Collective

  Sept 2019 - Sept 2021

  Security Service Video Monitoring Officer. Video monitoring of hotels of Adjara group.

  • Registration and recording of disciplinary and other types of violations;• Prevention and detection of dishonest actions;• Monitoring of compliance with labor safety rules;• Monitoring of material values and protection against tampering;• Implementation of actions in accordance with the charter of the monitoring service;• Control and analysis of video camera records;• Supply monitoring, detection of defects, fixing;• Follow the instructions of the management.

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  Majorel-netherlands

  Sept 2021 - Oct 2023

  Senior Customer Support Representative. Majorel Georgia

  I worked in the projects of two countries: Azerbaijan (Azerbaijani, in Russian languages) and Poland (Georgian, Russian languages), providing relevant information. The projects were completed in Georgia.• Smooth and accurate maintenance of the daily work;• Followed high security level of customer data confidentiality;• Providing information to the Manager/Team leader concerning any extreme situation;