Daniele Gaiulli

Experience

• 

  Alcatel-Lucent

  Jan 2007 - Jan 2011

  MW network consultant engineer

  The activity performed for Alcatel-Lucent consists in the dimensioning of Microwave Radio-Relay systems (equipments, antennas’ sizes, tower heights, ecc…).Moreover, I’ve been also employed in the management/development of some of the tools (VB, Excel) used for the links’ dimensioning.Detailed link-by-link dimensioning is performed applying Mw recommendations, proposing antennas’ diameters / tower heights / equipment protections in order to achieve customer’s reliability targets (Quality, availability). Show less

• 

  Skytechnology SRL

  Jul 2008 - Sept 2011

  Technical engineer

  IT consultant

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  Logic Italia S.r.l.

  Jun 2011 - Sept 2011

  Software Test Engineer

  MISRA-C compliance validation of the source code (C language) embedded on 2 devices installed on military aircrafts and software testing of these devices using apposite emulator

• 

  Microsoft

  Sept 2011 - now

  GBB Specialists are senior solution sales leaders within enterprise sales organization working with most important MS partners and customers. Specialists represent technical, partner and consulting resources to advance the sales process of Azure Advanced Networking services in the aligned sales area by understanding and translating customer requirements into optimized cloud networking solutions.We support development of complex technical connectivity architectures for strategic accounts and partners across Europe.Specialists build and maintain relationships with partners and customers, influence long-term strategic direction and act as a trusted advisors driving engagement with partner business leaders as well as with customers at the CXO level, software developers, and IT architects. Specialists assist partners in selling technical best practices, engage in partner led sales opportunities, help customers evaluate Azure cloud platform for their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive partner and customer satisfaction. Show less GBB Specialists are senior solution sales leaders within enterprise sales organization working with most important MS partners and customers. Specialists represent technical, partner and consulting resources to advance the sales process of Azure Advanced Networking services in the aligned sales area by understanding and translating customer requirements into optimized cloud networking solutions.Specialists build and maintain relationships with partners and customers, influence long-term strategic direction and act as a trusted advisors driving engagement with partner business leaders as well as with customers at the CXO level, software developers, and IT architects. Specialists assist partners in selling technical best practices, engage in partner led sales opportunities, help customers evaluate Azure cloud platform for their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive partner and customer satisfaction. Show less I work as Senior Technical Advisor for Microsoft CSS (Support Service), with focus on Azure Networking technologies.As Tech Advisor, my main role is to act as technical and administrative escalation point for complex troubleshooting scenarios.I have a group of Engineers assigned directly, and I'm main escalation point for them, but I'm also dedicated on the support of the whole global engineers' community.Tech Advisor's other main responsability is to demonstate Team's leadership skills, and to act as Direct link between business management and the field: we are actually an active component in helping management in taking crucial decisions basing on our knowledge of processes of engineers' work.I'm also involved as Technical Trainer in global Azure Readiness Projects, and I keep courses / Trainings worldwide.My main tech focus for this role:-Azure IaaS Networking components: Virtual Networks, NSG/RouteTables, Application Gateway, Load Balancers, Azure Traffic Manager, Azure DNS, Azure Firewall, Azure Bastion, Azure CDN, Azure Frontdoor, ExpressRoute, VPN technologies…Plus generic knowledge of:Azure Iaas Compute Resources (VMs, storage, Network Virtual Appliances…)Azure Active Directory conceptsAzure PaaS (Azure WebApps, Azure SQL DB..) Show less I work for Microsoft’s CTS (Customer Technical Support) with the position of Support Escalation Engineer, supporting both small & medium-size companies as well as high-level enterprise customers at EMEA level. My current support area is Azure Networking, with high technical knowledge about Azure IaaS Platform topics (Virtual Networking, Site2Site/P2S VPN [Hybrid Cloud solutions], ExpressRoute, Application Gateways, Network Security & Routing, etc..)As Support Escalation Engineer, my work consists in driving business' success by working as SME on cases characterized by a high technical complexity and escalations.I'm also active in the development of troubleshooting tools (Powershell /.NET C#) for debugging complex scenarios, as well as in the production of technical documentation to be published on the online Technet blogs.I covered (and still cover when needed) the role of Technical Trainer as well, by leading Azure trainings for new hires as well as workshops for customers in Italy and abroad (United States, Romania,etc..)In my past Microsoft support activities I covered different technical areas: Windows Server OS roles/features (Failover clustering, KMS, WSUS, DPM, Remote Desktop, Hyper-V) Microsoft’s proxy/firewall solutions: ISA (Internet Security and Acceleration) and Forefront TMG (Threat Management Gateway). Windows client/server Networking Technologies.(DNS, DHCP, DirectAccess, VPNs, CIFS protocols and data transfer performances, Load-balancing Technologies, 802.1x / RADIUS, Hyper-V networking, DFS and a lot more.)My job allowed me to acquire strong skills in network traces analyzing, and generically speaking in all the topics related with networking protocols/Technologies (TCP/IP,routing,subnetting,...). Show less

  • Principal Advanced Networking Specialist (GBB)

    Sept 2023 - now

  • Azure Advanced Networking Specialist (Global Black Belt)

    Jan 2022 - Sept 2023

  • Senior Technical Advisor

    Oct 2016 - Jan 2022

  • Microsoft Support Escalation Engineer

    Sept 2011 - Jan 2022