
Jaskiran Kaur
Customer Care Executive

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About me
Customer Support Executive
Education
University.webp)
CCS (Chaudhary Charan Singh)University
2021 - 2024Postgraduate Degree Law
School Of Open Learning
2016 - 2020Bachelor's degree ENGLISH LANGUAGE AND LITERATURE/LETTERS
Experience

Radical Minds Technologies Pvt. Ltd.
Jun 2018 - Aug 2019Customer Care ExecutiveWorked for the process of Dr. Lal Path Labs.

Concentrix
Jan 2020 - Apr 2021Technical Support ExecutiveWorked for Dell Technical Support USA and Canada process.

Accenture
Apr 2021 - Jan 2022Customer Service RepresentativeWorked for Google Pay process.

BT
Feb 2022 - nowCustomer Service RepresentativeWorking for BT Billing process.
Licenses & Certifications
- View certificate

Creating a Positive Customer Experience
LinkedInFeb 2022 - View certificate

Agile Foundations
LinkedInNov 2022 - View certificate

Expert Tips for Answering Common Interview Questions
LinkedInSept 2022 - View certificate

Writing Customer Service Emails
LinkedInJun 2022 - View certificate

Business Etiquette: Phone, Email, and Text
LinkedInFeb 2022 - View certificate

Learning Word Desktop (Office 365/Microsoft 365)
LinkedInFeb 2022 - View certificate

Creating and Giving Business Presentations
LinkedInSept 2022 - View certificate

Building Rapport with Customers
LinkedInDec 2022
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