John Wilson

Experience

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  Boeing

  Jan 1994 - Jan 1996

  FACILITIES PLANNER

  Comprehensive Full-scope Facilities Planner responsible for conducting and analyzing site studies/business scenarios and strategies in order to develop proposals and plans for the leasing of idle facilities at the Kent Boeing campus. Also responsible for developing multiple complex scopes, schedules, budgets, and status reviews while establishing key milestones and identifying and actively pursuing potential opportunities that included implementing risk reduction provisions and scoping payment plans to customer issues. This included negotiating between groups to develop solutions for complex space use issues, presenting and facilitating approval of the implementation plans to senior management, compiling and analyzing data for business initiatives and team activities, performing regional integration and site analysis, evaluating site capabilities, manufacturing processes and technology forecasts and incorporating these into asset-use strategies. Major 1996 Achievement: -Led Process Action Team that revamped campus retail and dining activates by allocating unused space for tenant activates designed to complement Boeing core operations, resulting in co-location of critical outsourced operations, reducing flow time by 22% and costs by 11%.Major 1994 Achievement: -Successfully returned more than 220,000 square feet of idle factory space to leasing availability by prioritizing remediation activities designed to eliminate hazardous substances from previously contaminated facilities. Show less

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  Boeing

  Jan 2000 - Jan 2001

  SMALL WORKS FACILITIES MANAGER

  Facilities Maintenance and Small Works Manager for a 91-person facilities maintenance team from 12 different trades, including Inventory Controllers, Purchasers, Electricians, Millwrights, Plumbers, Grounds Maintenance, Auto Mechanics, HAZMAT technicians, laborers, drivers, janitors, building inspectors and safety personnel all organized under respective foreman throughout all five Boeing Puget Sound locations, that responded to more than 600 emergent maintenance incidents during the course of the year. Further tasked with developing, implementing and managing a LEAN-initiative Preventative Maintenance schedule designed to eliminate costly emergency work by utilizing the equipment operator as a low cost available resource for early detection of problems and reduce process times for regular work. This included instituting a comprehensive Operational Readiness Review system designed to value-stream map each maintenance process, assign costs for task completion, identify processes for elimination and/or reduction and implementing mobile warehousing to the fullest extent possible. Major 2001 Achievements: - Led Process Action Team with representation from eight organizations responsible for creating changes to the Enterprise Maintenance intake process that resulted in $3,000,000 cost savings.-Reviewed and revamped the maintenance trade training package resulting in the elimination of 5802 users and saved over 20,000 man-hours of labor costs.Major 2000 Achievement:-Implemented MAXIMO transition that sequenced work to purchasing through the creation of RPs linked to on-going work. This eliminated $2,700,000 in excess ordering and reduced warehouse size by 44%. MAXIMO further allowed labor charging to requesting organizations for the first time and helped identify user-based maintenance activities that drove retraining and mechanical failures. Show less

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  US Army

  Jan 2002 - Jan 2003

  CIVIL AFFAIRS OFFICER, US ARMY, KOSOVO

  Responsible for US basing Facilities Construction and Maintenance, building local community infrastructure, developing and managing contracted and US military maintenance assets and efforts with US State Department, US Embassy staff and host nation representatives in support of MND-E Operations. Transferred $2,000,000 of excess US Government property to governmental public works organizations for electricity generation, maintenance activities and construction, coordinating with high-level military and civilian officials of Kosovo municipal, provincial and national government, working closely with International Organizations to include, the United Nations Mission in Kosovo, The United Nations High Commissioner for Refugees, the Organization for Security and Cooperation in Europe, The Council of Europe, and Serbian and Albanian political officials. 2003 Major Accomplishments: -Supervised completion of 12 construction projects at Camp Bondsteel and Camp Kamenica designed to enhance soldier welfare and morale. Developed comprehensive Training Curriculum that successfully transitioned maintenance responsibilities from military personnel to local host-nation employees without any operational interruptions or facility outages.-Led American University in Kosovo lecture series concerning US Foreign Policy for which was attended by more than 200 students and was considered a campus favorite. This eight-part series was listed as the most enjoyable and thought-provoking course during its tenure and was summarily adopted for inclusion in the curriculum at the Rochester Technical Institute.2002 Major Accomplishments: - Revamped municipal maintenance assistance to ensure all organizations involved in infrastructure projects were included. This included adding OSCE, UNHCR, UNMIK, NATO/KFOR and WFP to a council of local NGOs consisting of DRC, ICRC and NRC in order to ensure cross-sector facilities maintenance cooperation based on unique skill-sets and capabilities. Show less

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  Boeing

  Jan 2004 - Jan 2009

  SENIOR CAPITAL ASSET MANAGER

  Responsible for directing the development, implementation, and assessment of Asset Management policies and operational procedures to address daily operational rhythms based on failure history and preventative maintenance in order to manage workloads and allocate personnel resources. Also responsible for the training, supervision, mentoring and professional development of team members and subordinate managers to continually grow the skill-set of each individual and enhance the productivity of the group, reduce overhead costs and add value to Boeing Company operations. Major 2009 Achievement: -coordinated and leveraged participation with designated local community, government, regulatory and professional associations in order to pre-emptively address code changes that would adversely affect Boeing Company operations. Major 2008 Achievement:-Achieved FEMA Train-the-Trainer status in order to support the Boeing Company’s disaster management program. This included being able to teach all applicable FEMA required training, draft, implement and train mandated company Emergency Response plans, incorporate disaster-resistant designs into construction activity and marshal the Boeing company’s first ever disaster preparedness fair though a US government grant.Major 2005 Achievement:-Designed, implemented and continually re-prioritized long-range plans based on cost-benefit metrics in order to address deferred maintenance on installation facilities. This analysis led to the approval of my recommendation for implementing demolition and remediation activities at the Boeing Plant-2 site in Seattle.Major 2004 Achievement:-Successfully sold use of the Boeing Company’s 800 MHz system on a per-transmission basis to 14 local transportation businesses including Tri-med ambulance, Oak Harbor Freight Lines and Amazon.com. This leveraging of Boeing-owned frequencies and bandwidth resulted in $4,325,000 USD in sales from under-utilized assets. Show less

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  US Army

  Jan 2006 - Jan 2007

  FACILITIES AND CAPITAL ASSET MANAGEMENT OFFICER, PROVINCIAL RECONSTRUCTION TEAM

  US Army Major appointed as the Senior Government official in Iraqi Kurdistan charged with infrastructure project realization and Government-shaping operations in Iraqi Kurdistan in support of Operation Iraqi Freedom (OIF). Also responsible for daily oversight of PRT sub-organizations, all headed by US Government employees of the grade GS-13 or higher, implementing and supervising construction of 84 infrastructure projects, including water, roads, schools, governmental buildings, sewage treatment plants and police stations, US Military Facilities, and conducting media shaping operations to reinforce the US government commitment to the Kurdish minority population in northern Iraq. Also responsible for on-the-ground implementation the DODs strategy for base stability and force protection measures involving the coordination of construction and security assets, procurement/shipping schedules, resource transportation and scheduling and building oversight all designed to ensure that projects were completed on-time and within budget. These initiatives ensured cost certainty, maintenance sustainability and usability for both the host nation population and OIF forces on an ongoing basis. Completion timing was instrumental in the advancement of US information operations which created legitimacy for local governmental agencies and US operations in theater.2007 Major Accomplishment: - Personally negotiated the opening of the first-ever Burger King in post-war Iraq. Symbolically, this achievement underscored US commitment to Iraq, indicated transition to international commercial operations by US firms and signaled to US companies that the security situation in Iraq was conducive for business.2006 Major Accomplishment: - Acted as guest lecturer at Saladin University in Erbil, Iraq for Construction Management and Project Management focused on creating Project Management Plans using MS Project, monitoring and evaluation techniques and Prevention of Procurement fraud. Show less

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  US Army

  Jan 2010 - Jan 2011

  CHIEF OF STAFF, US ARMY PHILIPPINES

  Highly-decorated Commissioned Officer of United States Army responsible for developing, coordinating and implementing US Government Asset Management policies and initiating their associated maintenance support package in the Philippines that both enhanced the operational effectiveness of the US Military, the Philippine military, US State Department and International NGOs, and also supported US Government community-building initiatives within the Autonomous Region of Muslim Mindanao. Recognition of the following achievements resulted in the receipt of the Philippine Civic Action medal being awarded to my team and I by the President of the Philippines.2010 Major Accomplishments: -Developed comprehensive predictive maintenance engagement package designed to forecast repair services and parts for advance procurement and shipping, thus ensuring no degradation in US operational capabilities. This resulted in a 28% drop in electrical system outages within a 6-month period.-Successfully planned, resourced, and emplaced the first-ever Inter-agency, Inter-governmental Infrastructure construction strategy designed to sequence construction projects and eliminate redundancy. This initiative was instrumental in eliminating unnecessary maintenance activity, streamlining purchasing, and properly allocating resources and contracts leading to a first-ever return of $8,250,000 to the US treasury by the military forces in the Philippines. Show less

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  United Nations

  Jan 2011 - Jan 2015

  Seconded Diplomat-level appointee to the United Nations responsible for full-scope management of United Nations fixed facilities in 107 countries worldwide. As a Director-level appointee, my portfolio included approving new construction, managing existing facility use, and enacting appropriate maintenance contracting operations designed to enhance operational effectiveness of UN missions, save monies, build organizational wealth long-term and protect agency investment in fixed assets. As the department head, my responsibilities include providing alternatives and recommendations to the 23 respective high Commissioners concerning construction management decisions and recommending courses of action for formal adoption. Also tasked with leading and directing initiatives involving asset-related sales and service provisioning for affiliated UN agencies.2014 Major Accomplishment: - Developed an asset-based auction network spanning 30 countries in Africa and the Middle East that evolved into six distinct revenue streams and raised more than $24,000,000 USD in new revenue in 2014. This accomplishment led to my staff receiving the 2014 UNHCR Team Innovation award and had expected revenue growth of close to $100 Million USD annually upon full implementation. 2013 Major Accomplishment: - As the organizational head, I developed, recruited and lead a UN task force of interagency personnel to revamp the United Nations marketing and leasing of available facilities. This initiative identified over 500 properties existing in vacant status and outside our heritage accounting system available for leasing that subsequently generated more than $6,000,000 USD in revenues. Show less Senior credentialed US Diplomat responsible for developing, implementing and managing a comprehensive US Government capital asset investment strategy across four regional and 34 field offices in the Afghanistan/Pakistan area of operations. Also responsible for construction oversight, contracting and Program Management for US Government-Funded Infrastructure projects in conjunction with the USDA and the Foreign Agriculture Service that enhanced the capabilities of the Afghanistan agricultural sector, through the construction of schools, irrigation projects, road networks and warehousing. Further tasked with asset management of completed projects and implementing capacity-building programs designed to eventually off-load responsibility to local officials. Responsible for US Government-wide capital planning, major construction management and facilities operations. Additional duties included chairing the US Governments Asset and Infrastructure working group, brain-storming solutions to procurement, supply and warehousing issues, and performing financial audits in accordance with US Government procurement guidelines. 2012 Major Accomplishment: - , I led four different programs that completed 23 major infrastructure projects designed to support US Government operations and build local host nation capacity. This program was vertically aligned with predictive and preventative maintenance requirements for each project and supported by logistical “push-packages” that ensured long-term use and viability of the project. These accomplishments led to my receipt of the Afghanistan Expeditionary Medal and award of the Ambassador's coin for achievement.2011 Major Accomplishment: -Developed, implemented and led a comprehensive Asset Management reform package designed to dramatically reduce construction times, customs processing, permitting and accountability resulting in a 43% reduction in asset losses from 2010 levels. Show less

  • HEAD - CAPITAL ASSET MANAGEMENT DIVISION

    Jan 2013 - Jan 2015

  • UNITED STATES DIPLOMAT, USAID ASSET AND FACILITIES MANAGEMENT SENIOR OFFICER-IN-CHARGE.

    Jan 2011 - Jan 2013
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  CBRE

  Jan 2017 - now

  As a Senior Executive for CBRE Transformations, I lead internal and client teams through transition from their incumbent provider to CBRE. Most recently, I led a 9-month, in-person, on-the-ground transformation for the Province of British Columbia, Canada, the singularly most complex Transformation CBRE, or the industry, has ever executed. This transformation involved 23 separate and distinct service lines and 13 different IMS system implementations. As part of this hard-science, process-based transformation, EB4 increases exceeded 22% of projections through various gains in Facilities Management, Project Management, strategic sourcing, energy enhancements and IMS efficiencies. Show less Implemented innovative recruiting strategies that leveraged Public Disclosure Requests and in-state Workforce Investment Act agencies to drive hiring volumes that led to an increase in overall account team size from 400 to 800 employees for billing purposes during the course of the year, while offsetting attrition caused by Amazon pay polices for technician staff. This led to the account team becoming 100% fully billable for the first time and eliminated revenue loss of $2.1 Million in EBIDTA for CBRE.Oversaw development and creation of Tableau Dashboards and accompanying governance cadences designed to address KPI failures, excessively high Work-order backlogs, low CSAT scores and accompanying penalties to CBRE Operational fee-at-risk. This campaign reduced WO Backlog by more than 90%, improved CSAT scores and reduced KPI Penalties by 42% over 2017 Levels. Show less Led several major transitions for CBRE including global insurance, energy, oil and gas and consumer goods clients that all went Deep Green (high profitability and client satisfactions). The first year, on behalf of the North, South and East Divisions. Further, as the Transition Lead for a leading retail big-box chain, I successfully leveraged innovative hiring, training, vendor and employee enablement techniques that led to a superior client rating, which was dramatically improved from client's previous CBRE Transition Experience. These accomplishments led to my receipt of a CBRE Hero Award. Show less

  • DIRECTOR OF TRANSTIONS, GLOBAL WORKPLACE SOLUTIONS, GLOBAL CHANGE MANAGEMENT GROUP

    Apr 2019 - now

  • Executive Global Account Director, Global Workplace Solutions, Global Change Management

    Jan 2018 - Apr 2019

  • Director of Transition, Global Workplace Solutions, Global Change Management

    Jan 2017 - Jan 2018