Shruti Bisaria

Experience

• 

  Sitaram Bhartia Institute of Science and Research

  May 2009 - Aug 2009

  Dietitian Trainee

  Therapeutic diet planning, counseling, workflow of therapeutic diet preparation to distribution

• 

  Ojjus Medicare Hospital

  Aug 2011 - Mar 2012

  Quality Manager
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  Mata Chanan Devi Hospital

  Mar 2012 - Oct 2015

  Quality Manager

  Successfully completed the NABH accreditation. Developed the departmental manuals, did analysis of performance indicators, RCA and CAPA. Organized the committees and framing the MOM as per scheduled frequency. Conducted the periodic audits for entire hospital. Facilitated the Quality assurance programs in coordination with head of the departments.Participated in hospital planning while restructuring the hospital as per NABH norms.

• 

  Jaypee Hospital

  Oct 2015 - Jul 2017

  Assistant Manager

  • Successfully completed NABH accreditation and JCI consultancy survey. • Conducted audits and implemented six sigma quality tools.

• 

  People Tree Hospitals - India

  Aug 2017 - Aug 2018

  Consultant Quality and Process Excellence

  *Leading a team responsible for maintaining quality standards across the organization as per accreditation norms*Ensuring compliance with Operations team by following the Accreditation standards, internal and external quality assurance systems* Capturing KRAs, quality indicators, analysis and validation, CAPA report preparation in case of deviation with benchmark and present to the senior management* Conducting Internal audits , prepare gap analysis reports, share with stakeholders, follow-up on Non-compliance closures with evidence and corrective measures* Ensuring the process excellence with strategy of six-sigma by initiating quality improvement projects in clinical and non-clinical areas*Implementation of six-sigma tools (FMEA, RCA, Pareto analysis) by running quality improvement programs in various departments* Initiated projects for cost reduction while considering the operational and strategic plans of the organization* Monitor adherence of incidence reports within time, liaise with departments, assist to conduct RCA and review of CAPA reports*Liaisons with external parties on matter relating to QMS and SLA adherence*Framing Quality manuals, Standard Operating Procedures and check on adherence of guidelines* Organizing Committees in timely manner, preparation of agenda, circulation of MOM and follow-up on action taken reports*Facilitate Training for all employees on Quality Management Systems, Framed policies, patient safety, Infection control and emergency codes*Customized Patient feedback software to improve the analysis, ensure measures to improve patient satisfaction and review of satisfactory CAPA and present report to the management on weekly basis* Conducting Audits; Medical records audit (open and closed files), Rational prescription audit with clinical pharmacist, CPR audit, Hand hygiene audit, Facility audit and Patient Safety audit* Successfully done Accreditation: NABH, JCI, NABL, NABH of Blood Bank and ISO Show less

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  Cerner Corporation

  Sept 2018 - now

  · Aggregate, analyze, and communicate trends related to the Cerner Quality System (CQS) to business leaders· Handling Complaint, Hazard, Incident and Accident with reported or potential patient care impact· Identify and provide consultative oversight to strategic continuous improvement initiatives· Influence at organization level and act as a subject matter expert of all areas of the CQS· Mentor and coach others on processes, standards, and best practices· Identify potential issues or risks and collaborate with leadership and legal to develop and implement contingency plans· Partner with business stakeholders and systems teams to ensure data integrity and compliance of new systems, interfaces or enhancements with government regulations· Develop project plans and manage implementation activities to achieve compliance-related business outcomes in partnership with other stakeholders· Build and maintain in-depth knowledge in various compliance and regulatory areas relevant to the business Show less

  • Manager Quality and Safety

    Aug 2024 - now

  • Regulatory Compliance Specialist II

    Oct 2023 - Sept 2024

  • Senior Quality Consultant

    Sept 2018 - Oct 2023