Andrew King

Experience

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  City of London Corporation

  May 1997 - Oct 1999

  Monitoring & Information Officer, Housing Department

  ● Provided 1st and 2nd line departmental IT support and system administration (NT 3.51/4.0/WfWG) for more than 100 users. Installed and networked printers and 80+ Windows clients and users.● Other duties included compiling publications and management information reports, KPIs, handling stakeholder complaints and leading department on information handling/management issues.● Acting Monitoring & Information Manager for 3 months with responsibility for Government Returns.

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  Brunel University London

  Nov 1999 - Sept 2000

  Computer Officer (User Support)

  ● Providing 1st and 2nd line Help desk and user services to staff and students at main campus including UNIX (Solaris) user administration, user documentation and deputised supervision of junior staff.● Worked on significant sections of mandatory corporate DDA statement on behalf of department at corporate level.

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  UCL

  Oct 2000 - Oct 2017

  ● Extensive experience of Active Directory to secure servers and resources and Windows security patch management to manage vulnerabilities.● Developed targeted LDAP packet capture and analysis techniques on load balancers providing LDAP services with Active Directory in order to find and remove remaining live application dependencies in order to safely decommissioning legacy systems and reduce costs.● Providing 3rd line and operational support for various corporate services including server management and maintenance, VM creation and management, operating system installation and configuration, Windows Terminal Services / Citrix management and maintenance, Linux hosted bootptab configuration / migration and printing. Linux, AIX support. Support and configuration of Gallager Security System (Physical Access Control). Use of RHEL Satellite for Linux Patch Management and repository management. Support for DBAs in access control to MSSQL Server clusters.● Troubleshooting and resolving issues with integration, virtualisation, storage, network, service desk and security specialists as necessary including port/switch activation, ACL, firewall and configuration requests with network team. Show less ● Operational Information Security tasks, including processing firewall requests, handling incidents and queries.● On own initiative, quickly identified destination of phished personal information for fake HTML tax forms within a few hours of first appearance in our organisation.● Liaison with other teams and attendance at meetings representing Information Security Team interests such as with Network Team regarding network security, attendance at Change Advisory Board for Security Team.● SIEM selection and procurement, installation and configuration of chosen solution (LogRhythm), including acquisition of log sources, initial configuration and tuning.● Use and maintenance of IDS (Snort), including detection of malware C&C messages and brute force events.● Installation and configuration of network packet broker (intelligent tap) to filter and copy organisational edge traffic for efficient analysis by security tools.● Configuration of RT (Request Tracker) for Information Security service tasks including major upgrades, addition of mail filtering and automation with Perl scripts.● Other Security System Administration Tasks, such as Media Wiki maintenance. Show less ● Shared responsibility for Windows domain of about 80 servers providing corporate applications and enterprise infrastructure, approx. 1000 domain users in Corporate Support Services.● Backup & restore – user data, application data and systems volumes – operations, troubleshooting & development with Backup Exec, NTbackup and Windows Server Backup, intermediate disk and tape backup media management in support of user file recovery and disaster recovery.● Providing 3rd Line support for various critical corporate applications including SQL Server, SharePoint and Exchange. Migrating corporate applications and infrastructure servers to new hardware and OS.● Provision and maintenance of remote VPN services to provide remote working for Corporate Support Services staff. Work included tracking users abusing copyright whilst connected to the VPN. ● Racking new hardware, datacentre networking, installing and configuring server OS and applications.● Coordinating and supervising Dell support on failed hardware, such as replacement of failed disks and on-site visits to ensure business continuity.● Configuring file store and administration of DFS/R, including failover and failback following hardware failure with minimal disruption to business activities. Show less ● Sole responsibility for administration and development of Windows domain of about 80 lab-based workstations, 4 servers, printers and 400+ users. Upgraded/migrated domain from NT4 to WS2003 Active Directory. Developed this domain utilising GPOs, software installation and automated XP workstation installation (disk imaging, sysprep & VBScript).● Responsible for backups, server and workstation development, security, application licensing, scripted user creation (VBScript), WSUS security patching (also provided mentoring and training on WSUS to IT staff working in the larger department), network managed Sophos anti-virus and SSL secured IIS/SQL based web applications server. Designed and constructed RAID-5 fileserver.● Contributed to research and teaching efforts with custom application installation and data collection via VBScripts for psychology experiments and studies (up to 80 participants at once).● Successfully installed and supported Print Manger Plus through several version changes including SQL Server database updates to provide print quota management and control printing costs.● Installed and configured individual firewalls after extensive and comprehensive clean-up of viruses, hacking toolkits etc, prior to the arrival of the UCL firewall. Show less

  • Systems Administrator, Data Centre Services

    Jun 2010 - Oct 2017

  • Acting Information Security Officer, Information Security Group

    May 2014 - Dec 2014

  • Deputy Windows System Administrator, Management Systems

    Oct 2007 - Jul 2010

  • Computer Officer, Department of Psychology

    Oct 2000 - Oct 2007
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  Seeking new opportunity #ONO

  Nov 2017 - now

  Information Security Engineer in Training ✔