Bethany Welch

Experience

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  Premier Inn

  Jul 2014 - Sept 2014

  Housekeeper
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  BHS

  Sept 2014 - Jun 2016

  Retail Assistant
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  University of Exeter

  May 2016 - Jul 2016

  Resident Support Assistant/Receptionist
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  University of Exeter

  Sept 2016 - Feb 2017

  Library Shelving Assistant
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  Skechers

  Feb 2017 - Aug 2017

  Retail Assistant

  This was a customer facing role with a strong focus on product knowledge.During my employment here I was made employee of the month forconsistently hitting, and regularly exceeding, daily sales targets.

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  Kurt Geiger

  Oct 2017 - Feb 2018

  Sales Assistant

  A shop floor customer facing role which involved providing productinformation and upselling accessoriesI helped to open a new concession for the brand in a department store,which I then took responsibility for the day to day running of.I became responsible for opening and closing, dealing with emails and calls,and compiling end of day reports.I also helped with stock takes and regular checks of the inventory, ensuringdeliveries were received and correct.

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  Skechers

  Feb 2018 - Jun 2021

  Senior Sales Assistant/Supervisor

  A customer facing and management role. Responsible for ensuring storeand individuals hit daily and weekly KPIs, regularly motivating the team to hitand overachieve set targets.In order to ensure these targets were exceeded and store standards met, itwas my responsibility to ensure up to date knowledge of all stock andcollections throughout the store.As a key holder, I was also responsible for opening and closing the store.This including cashing up and completing end of day reports to pass on to headoffice.Responsible for delegating tasks to staff to ensure smooth running of thestore and customer satisfaction is precedent.I regularly had to resolve customer complaints and issues as the manageron duty, ensuring that resolutions are met and customers are left feelingsatisfied with the conclusion provided, in line with store policies. Show less

• 

  Campervin Co

  Jul 2021 - now

  Event Bar and Administrative Manager

  Seasonal work for a mobile bar company. Since joining the team I have nowundertaken three seasons as the team manager; including two seasons where Ihave been solely responsible for the staffing and administrative element to thebusiness.Managerial responsibilities include recruitment of staff and managing thecalendar and logistics of up to 20 employees a day, at times across multiplelocations.Ensuring that all staff are fully trained, all bars meet required health andsafety regulations and alcohol licences.I am responsible for compiling payroll and expense reports weekly to passon to the accountant to ensure everyone is paid correctly and on time. Further tothis, on a day to day basis, I am directly responsible for cashing up all bars, withaccurate end of day reports.Administrative duties include liaising with event coordinators, andsometimes other vendors, ahead of the events, as well as researching andenquiring about possible new events or projects for the company.I am very hands on during the events, being on site and accessible at alltimes should a problem arise, to manage the staff and general running of thebars. This including any customer complaints, staff queries and delegation oftasks to lower management, ensuring a smooth running of events across allsites Show less

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  The Farmers Arms

  Apr 2022 - Apr 2024

  Bar Staff/Assisstant Manager

  A customer focused role, managing the daily smooth operations of the barand pub restaurant. This including communications via phone, in person andemail, to organise and manage bookings and event reservations, alongsidegeneral enquiries. Representing the business, I was often the greeting body andcontact for the pub and as such it was incredibly important to ensure that brandstandards were met throughout all customer contact.As a key holder, I was in charge of closing shifts on my own, responsible forcashing up, processing end of day reports and ensuring the building was lockedand secure.I was also responsible for managing the pub on any days or weeks when thelandlord was away. This included opening and closing the business, stock takes,weekly orders with suppliers and managing staff and rotas accordingly. Show less