Benny Gaffney

Experience

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  General Casualty Insurance

  Apr 2003 - Mar 2009

  Conducted and coordinated loss investigations, scheduled appointments with insureds and claimants. Strived for customer satisfaction and accuracy of information provided to all parties involved in the loss. Successfully negotiated settlements of claims, showing consistency with insureds and claimants. Organized work time efficiently. Coordinated appointments with claimants to best utilize time away from the office. Performed service calls on multiple agencies and policy holders. Provided claim support during incidents of extreme loss; due to hail and wind. Show less

  • Commercial Lines Underwriter

    Aug 2006 - Mar 2009

  • Claim Representative

    Apr 2003 - Aug 2006
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  Society Insurance

  May 2009 - Dec 2012

  Regional Sales Manager

  Market the Company’s products to achieve growth and profitability targets. Develop and strengthen relationships with current agency force. Examine profitability, quality of submissions, underwriting and product changes. Gather and analyze competitor activities and information. Provide recommendations on strategic opportunities to appropriate internal staff. Capability to understand a wide variety of business operations and model loss potential, industry concepts, tools and processes. Ability to calculate pricing recommendations. Effective interpersonal skills including ability to negotiate successfully. Positively represent the Company when traveling to Iowa agencies, insurance conventions and trade shows. Show less

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  Iowa Mutual Insurance Group

  May 2013 - Apr 2015

  District Sales Manager

  Applied technical knowledge, underwriting guidelines & regulations. Understood business operations & loss potential, industry concepts. Ability to calculate pricing recommendations. Recruited new agencies and assist in training and development.

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  Nationwide

  Apr 2015 - now

  Accountable for the design, development, implementation and deployment of Nationwide’s online quoting software, ClearQuote, for the following lines of business: Commercial Property, Crime, and Inland Marine.Led ClearQuote workshops with a cross-functional business project team of product, pricing, underwriting, and requirements to ensure business needs are met.Utilizing agile work environment, provided feedback and solutions during daily stand ups to improve business outcomes.Tested functionality and configuration work on PolicyCenter and ClearQuote, verified against requirements and provided feedback to the applicable team.Served as a liaison between nontechnical business units and IT to ensure the project remained on track, within budget, and all teams were clear of project requirements and expectations. Provided monthly demonstrations, education and training to impacted departments on the functionality and development of ClearQuote and PolicyCenter. Show less

  • Business Consultant

    Apr 2018 - now

  • Senior Underwriter

    Jul 2016 - Apr 2018

  • Middle Market Underwriter

    Apr 2015 - Jul 2016