Joyce Lee

Experience

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  Starbucks

  Dec 2017 - Mar 2018

  Barista
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  Kürtősh

  Apr 2021 - Jun 2024

  Shift Supervisor

  • Provide customer service training and motivation to the staff with diverse backgroundsand ensure they are following the daily tasks to achieve the team goals. • Conduct accurate forecasting of demand for next week by making sure the stock is notoverstocking and understocking to ensure cost efficiencies at the café. • Provide excellent customer service and extend customer expectation and satisfactionwhile visiting the café. • Ability to act quickly during emergency situations by following the procedure accordingly. Show less

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  Hitachi Rail

  Jul 2024 - now

  Procurement Trainee

  • Assist the Project Manager to coordinate the procurement processes with multiple stakeholders for the relevant bids and projects.• Create Excel spreadsheets for Material Control Schedule to track suppliers’ delivery status and orders. • Supported cross-functional teams to optimize procurement operations.• Work effectively and closely with the colleagues locally and internationally to secure the necessary materials and ensure project milestones are maintained.