Kloey Yap

Kloey Yap

UX & Content Writing Intern

Followers of Kloey Yap862 followers
location of Kloey YapSingapore

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  • Timeline

  • About me

    Building in Stealth | Mental Health Tech | Friends of Figma Leader, SG

  • Education

    • University of Cambridge

      -
      Interdisciplinary Exchange Programme Scientific Revolution, International Development (UNSDGs)
    • University of Melbourne

      -
      Bachelor of Commerce Double Majors: Economics and Finance
    • Sunway College

      -
      Cambridge International AS & A Levels Economics, Accounting, Maths
  • Experience

    • Listium

      Sept 2016 - Nov 2016
      UX & Content Writing Intern

      - Helped with contents creation tailored to highlight the features of the productivity webapp.- Source users and assisted with user interviews to help collect qualitative data for UX analysis and improvement.

    • GPGC Malaysia

      Sept 2017 - Feb 2018
      Account Management Intern

      - Assisted with incoming and outgoing financial transactions across departments.- Managed and played as a liaison between manufacturers, customers and the immigration department.

    • World Trading Co., Ltd. Tokyo

      Mar 2018 - Aug 2019
      E-commerce Project Manager

      - Market and user research: Liaise with clients from Malaysia and Singapore who use our E-commerce platform to gather business insights for tech requirements- Onsite research at delivery warehouses- Work with tech vendors to establish an import-export delivery system

    • Saturday Kids

      May 2019 - Jun 2022

      Saturday Kids is an impact-driven education startup, inspiring kids to solve problems with design and tech.- Managed operations across two country locations (Singapore and Japan), including restructuring of operations to support online learning due to Covid disruptions.- Plan, coordinate and manage members across teams to ensure on-time delivery of projects.- Ran experiment with a Special Project team of 6 and led a design team of 2, generated 500+ leads within 2 weeks to understand the needs of new markets, identifying opportunities for growth.- Developed a Design Thinking + Figma workshop for kids aged 8-14 and trained instructors to deliver workshop for its own classes and other partnership events (ie. Google).- Co-established data management system by integrating various SaaS tools to ensure efficient data communications, presentation and analysis.- Documented the flows and coached the teams how to use the system. Show less

      • Experience Design, Operations Lead

        Apr 2020 - Jun 2022
      • Instructor & Designer

        May 2019 - Mar 2020
    • Le Wagon

      Oct 2019 - Nov 2019
      Full Stack Developer Student

      Joined a full-stack web development course to learn the whole process of digital product creation from scratch. Learned how to think like a developer, design, collaborate and communicate with different stakeholders throughout the product developing journey. Built 2 web apps with a team of 5:1. Classyed - A class management web-app built to simplify students distribution for teachers.2. JapanCycle - A bike marketplace where Tokyo residence can look for bike sellers within or outside of their neighbourhood.Tech stack learned: Ruby on Rails, SQL, database, Heroku, HTML, CSS and Javascript ES6Product design tool used: Whimsical, Figma Show less

    • Doyobi

      Jul 2021 - Jun 2022
      Experience Designer (Learning, Operations)

      Was transferred from Saturday Kids to Doyobi to help pivot digital ops process based on the change of business model. Worked closely with the cofounders, also designed learning exp with the product team. Doyobi is acquired by ErudiFi.

    • Agrishots

      Mar 2023 - Jun 2023
      Product Designer

      Worked with the founders closely to improve the design of a community-led Agriculture marketplace prototype for an early-phase Agritech startup in search for PMF.Appstore: https://apps.apple.com/sg/app/agrishots/id1659078759Playstore: https://play.google.com/store/apps/details?id=com.agrishots.media&hl=en_SG&gl=US&pli=1

    • HoloTracker

      Jun 2023 - Jan 2024
      Product Designer

      Worked with an Edtech startup to improve the operational processes and UX of an app to help schools evidence social-emotional behaviours of students. Purpose is to cultivate holistic growth of learners with school leaders.

    • Stealth Startup

      Dec 2023 - now
      Founder

      Building a private digital journal with integrated therapist support system to enable better accessibility to emotional and mental health support for people on different spectrums.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Kloey Yap
      Tan Sri Dato Jeffrey Cheah Scholarship for Outstanding Students Sunway University College Jul 2012
  • Volunteer Experience

    • Friends of Figma Lead, Singapore

      Issued by Figma on Jun 2021
      FigmaAssociated with Kloey Yap
    • Co-Founder

      Issued by Meltomo on Aug 2015
      MeltomoAssociated with Kloey Yap