Zoya Ansari

Experience

• 

  Atria Senior Living

  Jan 2018 - Apr 2019

  Receptionist

  - Introduced mailing tracking system to reduce issue escalations and delays in package deliveries with increased accountability- Answered and directed 75+ phone calls to various directors and assisted Community Business Director with billing documentation and completion- Documented and communicated needs and incidents of 120+ residents to appropriate departments- Serve as first contact for sales and provide assistance to prospective residents

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  UCLA Anderson School of Management

  Jan 2020 - Jun 2021

  Admissions Assistant

  - Supported onboarding completion by providing essential assistance in onboarding a record number of 370+ admitted applicants and reaching out directly to admitted students to ensure onboarding checklist completion- Directed team of 4 student admission assistants to conduct 350+ GPA verifications per application round through newly implemented verification management process- Serve as point of contact for prospective and admitted students through answering inquiries, providing event information, ensuring application completion, and handling confidential documents Show less

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  Lawyers Without Borders, UCLA Student Division

  Feb 2020 - Jul 2021

  Board Member & Senior Editor

  - Served as co-founding member of LWOB UCLA student division- Lead writing team of 5 to complete research projects as assigned by the global division of LWOB

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  Journal on World Affairs at UCLA

  Sept 2020 - Jun 2021

  • Senior Editor

    Jan 2021 - Jun 2021

  • Staff Writer

    Sept 2020 - Jan 2021
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  UCLA Center for American Politics and Public Policy

  Jan 2021 - Mar 2021

  Student Researcher

  As a student accepted into the competitive UCDC/CAPPP research program, I conducted original research on online radicalization in left-leaning spaces. Using a combination of case studies and survey results I attempted to answer the following question: How does the growth of left-leaning independent online political content creators radicalize and affect younger individuals’ political attitudes?

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  GoSaaS, Inc.

  Aug 2021 - Jul 2024

  - Manage team in providing FDA PLM Software Validation projects as a product offering from documenting user requirements to validation pack delivery for life science clients- Ensure thorough risk based assessments of testing needs based on FDA regulations and standard GxP practices- Serve as point of communication for validations for clients and internal teams - Capture business requirements of clients for Oracle Product Lifecycle Management/Product Hub implementation- Conduct gap analysis of implementation operations, SOPs, marketing materials, communication channels, and document standardization to improve business processes- Provide internal and client demos of GoSaas products

  • Product Manager

    Dec 2022 - Jul 2024

  • Business Technology Solutions Analyst

    Aug 2021 - Dec 2022
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  McKesson

  Jul 2024 - now

  Optimization Specialist