Lindsay Douglas

Experience

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  CSC

  Jun 1996 - Sept 1998

  Account Manager

  An Account Manager responsible for maintaining and developing key relationships within the Department of Labour and develop new sources of revenue: a key account spending more than $12m p.a. Secured IT managed services for Employment Relations >$600k p.a.

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  Fujitsu

  May 1999 - Sept 2004

  Government Business Development Manager

  Significant wins include:NZ Defence ForceInactive account that grew to $3m Project revenue and annual maintenance > $1mMilitary Messaging Service (MMS): Contract signed July 2004.Military Messaging is a mission-critical roles-based messaging service. This was a very high-profile project and attracted significant international interest.The project required input from numerous people from many organisations in many countries. I was responsible for identifying and managing – including the following:• Researched Fujitsu’s global capability and discovered Fujitsu UK had implemented and supported an operational system with the U.K. MoD.• Developed relationships with the UK team, including the Managing Director of the Defence Team. • Arranged for MMS Consultants to visit NZ to help qualify the opportunity and position Fujitsu• Negotiated with Fujitsu NZ and UK senior managers for assistance• Developed a business case for funding a MMS consultant/technical architect from the UK - in NZ on assignment for 2 years. • Developed relationships with a variety of international suppliers who would provide components of the overall service• Work with the technical consultant to negotiate with potential suppliers• Responsible for producing the winning RFP Response• Responsible for the development and delivery of the Vendor presentation• Involved with contract negotiation alongside the Commercial ManagerMinistry Of Social Development Developed a minor transactional product account to a major product and managed services account with revenue >$2.5m. A major win was the Nationwide Desktop Support Services and Logistics Management Agreement – 3 year contract > $500k. Show less

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  I-toyz Limited

  Nov 2004 - Jul 2009

  Director of Sales and Business Development

  Established own business, i-toyz, as the NZ distributor of Motion Computing Tablet PCs, Itronix Rugged computers, and SoftPro handwritten signature capture, verification and management technology. The primary focus was enhanced End-User experiences through mobilising technology. A primary target market was point-of-care health workers: enhanced patient outcomes by providing fast and secure access to patient and clinical information at the point of care. Developed electronic forms solutions using Tablet PCs and Microsoft Infopath for data capture, e.g. Plunket Patient Care, and NZ Fire Service smoke alarm surveys.SoftPro technology was marketed for user verification and authentication. Presented to the NZ Banking Security forum, the Department of Corrections, NZ Defence Force, and the State Services Commission for secure user access.Contracting and consulting assignments, as detailed below to complement this business activity:• Ministry of Health - Nov 04 to Oct 05 • Thales New Zealand - Nov 07 to Nov 08 • Eurowine Fine Wine - Dec 05 to Apr 06• Institute of Environmental Scientific Research - Nov 05• Rock Paper Scissors Consulting Group Limited - Apr 09 to Jun 09 • The Energy Bank - Apr 09 to Jun 09 Show less

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  Gen-i

  Dec 2009 - Mar 2011

  Senior Account Manager - ICT hardware & related services

  Role focus incorporated account management of existing business developing new business and sales opportunities. Over-achieved sales target by >40%. Significant account success:• Department of Labour Desktops and Laptops – New business >$1 million• Ministry of Health – New business - Revenue >$1 million• Land Transport Authority – AoG Desktops, revenue >$500k • IAG – re-won hardware business >$250k • NZ Police – part of the team that working on the mobile ticketing solution >$3 million• ACC – Oracle Enterprise Server and HDS Storage solution and support. Revenue $1.5 millionOther responsibilities and activities:• Team lead for the Hardware Support team consisting of seven direct reports• Developing teams for solution development – includes internal and external stakeholders• Responded to large and complex bids, including All-of-Government Desktops & Notebooks, Police IP Networking, MoE Switches, WAV desktops, and the Metfoods/Foodstuffs Trans-Tasman bid• Represented Gen-i at the New Zealand (NZ) Ministry of Economic Development Working Group that tasked with helping government improve its tender engagement process and web presence with the NZ ICT community. Show less

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  Gen-i Australia

  Apr 2010 - Jun 2013

  Senior Account Manager - ICT technology & related services

  Primary focus has been the development and management of ICT sales for a select number of key managed accounts in New South Wales, and broader business development in Queensland. This entailed fostering relationships across Gen-i Australia and New Zealand to enhance our product and service capability and value proposition. Other areas of responsibility include:• Vendor negotiation and development• RFP development for ICT products and services• Provide input to pre-sales, bid/solution design and implementation • Colloborate with Service Delivery teams on SLA development and management, identifying issues and providing input to service improvement plans• Qld and NSW Govt ICT Procurement panel applications Managed ICT hardware & software sourcing, vendor, and supply management for key accounts and major projects. Major supplier relationships included HP, VMware, Acmepacket, F5, Red Hat, Commvault, EMC, Huawei, Microsoft, and Cisco. Major projects included a Cisco WAN and Datacentre transition and EMC storage solution, ICT hardware for a banking call centre, networking products for a major international bank. Key activities included:• Manage and develop ICT products and services into key accounts, understand and resolve any relevant service delivery issues• Service improvement initiatives including process reviews• Manage customer relationships• Vendor and supplier relationship development and management • Review the procurement processes and resolve issues within the Managed Procurement Service Show less

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  New Zealand Trade and Enterprise

  Jan 2014 - Apr 2018

  Business & Market Development Advisor

  Advising New Zealand health and digital technology companies entering and growing revenue in Australia. Activities include:• business and marketing strategy development• value proposition design and development• market intelligence and market validation • relationship development across all levels of the private and public sector• advice on procurement processes and product compliance• organising networking and business development events

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  CoreLogic Australia

  Jul 2018 - May 2019

  Senior Professional, Industry Solutions

  Led the strategy and market development for the government sector.Responsible for the development of property data value statements for ANZ government agenciesManaged the relationships between senior executives, sales team, and product development teams.

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  The Weringa Group

  Oct 2019 - Oct 2019

  Market Assessment

  Conduct high-level market research into the retail pharmacy and retail sports goods sectors to gain insight that will help determine the best path for growth in Australia.The primary objective was to evaluate the Australian retail pharmacy and retail sports goods sectors to: - identify how the two sectors are segmented and how sales are distributed across the country, - identify the key players in each category, - provide relevant quantitative data and qualitative observations The scope of the engagement included: - market sizing and analysis of retail pharmacies and retail sports goods sectors - identify major players and market share - an overview of distribution and supply chain - summary of market trends and key external drivers Show less

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  Freelance

  Nov 2019 - now

  International business and market development

  Market assessment, strategy development, and connecting businesses with buyers in NZ, Australia, and China.

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  Verus ICT Technologies Pty Limited

  Sept 2020 - Jan 2021

  Senior Sales Consultant

  We help businesses secure their digital environment with Cyber Security products and services that are both practical and simple. As an Authorised Reseller of Brand Boss Communications Group Inc, Australians and New Zealanders now have access to the most secure messaging platform on the planet from Sky ECC, and superior BITTIUM technology to enhance connectivity, bring safety, and improve health in our society.

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  Shipley Associates: We Help Companies Win Business

  Jan 2021 - now

  Proposal Manager