Pintu Singh

Experience

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  Trident Oberoi Hotel,

  Nov 2012 - Aug 2013

  Banquet team mamber
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  The Address hotel Dubai

  Aug 2013 - Oct 2014

  Banquet Captain

  • Read the daily event, and check all the BEO details • Arrange the setup regarding the BEO • Anticipate guest needs • Communicate with manger regarding any guest special request • Communicate with guests, colleagues and other departments as appropriate and required • Attend the daily briefing • Safeguard and handles all hotel property as per set standards of the hotel • Comply with hotel’s hygiene, health and safety policies • Training the staff with the Address hotel standards and procedures and implementing the policies. • Motivating the staff with showing example of quality service and team work. • Checking grooming and roasters of the restaurant. • On-job Micros training with the staff and conducting tests about the food knowledge. • Taking care of the Food & Beverage Par stock control, coordinating with the stewarding department and purchase department • Conducting daily briefing with staff and the managers. • Reporting to the managers. • • Doing weekly & monthly inventory of all equipment. And control the breakage • Develop and maintain positive and productive working relationships with other employees and departments. • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the Guest's name when possible • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired • Comply with quality assurance expectations and standards. • Discuss work topics, activities, or problems with, supervisors, or managers • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor Server Show less

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  The Westin Abu Dhabi Golf Resort & Spa

  Oct 2014 - Nov 2016

  Banquet Captain

  Daily supervision, coordination and direction of all colleges.Andleading and coaching all colleges and team mamber in the department.staffing and scheduling ensuring adequate staffing levels to satisfy guest needs.Implementing five stars service levels. *create and implement college-training initiativesmaintain preventative cleaning and maintenance program of all departments areas and equipmentsfinding creative solutions and proactively solving problems in order to need demanding client baseactively involved on a day-to-day basis establishing new ideasworking with conference and catering department in order to ensure that revenue and guest satisfaction levels are maximizedmonitoring and continued development of food & beverage controlsWorking alongside multi national guests with diverse expectations. other duties are assigned.Running Banquet Operations, Conference & Social Events with Maximum Banqueting space Show less

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  Rixos Hotels

  Nov 2016 - Apr 2019

  Banquet Supervisor
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  Waldorf Astoria Ras Al Khaimah

  Apr 2019 - Nov 2022

  Banquet and Room service supervisor
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  Waldorf Astoria Dubai International Financial Center

  Jun 2019 - Jun 2019

  Task Force
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  Hilton Abu Dhabi Yas Island

  Dec 2022 - now

  Assistant Banquet Manager