Shannon Torres

Experience

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  Virginia Commonwealth University

  Sept 2015 - Jun 2016

  Graduate Assistant

  300+ person caseload- Assisted with goal setting and planning for assignments and grading deadlines while acting as a student liaison, live and through digital media, to enhance student motivation and engagement, respond to questions promptly, and advocate for students- Designed and delivered college presentations on Growth Mindset for a Business Administration course- Additional duties: Exam proctoring and data collection/analysis using Excel and Blackboard

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  Virginia Commonwealth University

  Sept 2016 - May 2017

  School Counseling Intern

  300-500+ person caseload- Assisted students in overcoming various hurdles to achieve academic success using: Action Planning, Data Collection/Analysis, Collaboration, Advocacy, and Training- Lead counseling, mentoring, and training for students on topics including: Academic/Career Planning, Conflict Resolution, Goal Setting, Peer Relations, Anger/Stress Management, Growth Mindset, and Talent Development- Additional duties: Data Collection/Analysis, Behavior Management, Performance Tracking, and Testing Show less

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  Bedford County Public Schools

  Aug 2017 - May 2019

  Director of School Counseling

  - Lead data-driven counseling, mentoring, and training for over 475 students and teachers in areas including: Academic / Career Planning, Conflict Resolution, Interpersonal Skills, Talent Development, Anger / Stress Management, Behavior Modification, Risk / Threat Assessment, Peer Relations, Policy and Procedures, Compliance, and Social Media Use- Assisted in surpassing the organization’s bottom line through the use of strategic planning, data analysis, collaboration, and implementation of interventions to attain testing accreditation, with projected scores exceeding over 6% in Reading and 8% in Math- Developed and implemented monthly school-wide projects, assemblies with motivational speakers, and donation drives in collaboration with leadership and local, state, and nationwide external agencies (Ex. Career Day, VSCA, Kindness Project, Bullying Programming)- Additional Duties: Leadership Team, (SCT) Intervention Team, Cooperative Culture Committee, Testing Coordinator, ADA/504 Coordinator, Home-based Services Coordinator, and Succession Planning Show less

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  Spirit Airlines

  Jul 2019 - now

  - Mentored and trained over 20 employees across multiple teams, enhancing their ability to make independent decisions, which increased productivity and reduced reliance on management- Planned and coordinated pilot training for over 3,400 pilots at Spirit Airlines, collaborating with cross-functional teams and external organizations (ALPA/FAA) to ensure compliance for a successful training curriculum transition.- Spearheaded the development of process improvements that cut team planning time by 50% and reduced human error to 0%, optimizing workflows, reducing pilot training costs, and improving overall team efficiency.- Successfully handled complex challenges during IROPs, including hurricanes and other major disruptions, by quickly reorganizing training schedules and optimizing resources to minimize training losses.- Led the implementation of MINT software automation for pilot training planning, reducing manual tasks by 80% and saving the company significant resources while ensuring compliance with training schedules and FAA standards.- Collaborated cross-departmentally with HR, IT, and Operations to streamline workflows, automate reporting, and reduce scheduling errors, ensuring the company’s operational efficiency.- Played a key role in the creation of union agreements and Memorandums of Understanding (MOUs), showcasing my ability to navigate complex negotiations and implement large-scale changes effectively. Show less - Promoted from Crew Training Scheduler I to Crew Training Scheduler II to Crew Training Planner I to help lead the Flight Operation Department in the successful implementation of split-operations- Have trained and developed 20+ team members over 2 years, increasing work output by 50%- Assist leadership with planning, developing, and implementing all areas of training for Spirit Airlines' 3,000+ pilots in collaboration with additional teams, departments, and external organizations (ALPA/FAA), while transitioning from N&O to AQP curricula and ensuring qualifications remain with contractual and regulatory compliance- Generate, review, and disseminate weekly performance metrics and reports to applicable internal and external parties for process improvement and cost reduction- Strategize and implement data-driven changes in training based on demand, capacity, training need, and departmental discussion/feedback Show less - Assisted senior Human Resources leadership at Spirit Airlines with researching and disseminating monthly organizational communications, policies, procedures, and other initiatives as needed to advance corporate effectiveness- Worked on Spirit Airlines' Professional Development curricula for company-wide senior leadership (Supervisory level and above)- Bolstered The Spirit Airlines Charitable Foundation by Attending Charitable Foundation board meetings, communicating with potential charitable partners, assisting with website development, organizing meeting agendas and financials, and acting as a liaison on behalf of the organization, leading to an influx of over $1,000,000 in donations- Oversaw weekly Executive Presentations and coordinated monthly cross-departmental learning sessions for the Human Resources department Show less

  • Supervisor, Crew Train Planning

    Oct 2022 - now

  • Crew Training Planner I

    Apr 2022 - Oct 2022

  • Crew Training Scheduler II

    Oct 2021 - Apr 2022

  • Crew Training Scheduler I

    Jan 2020 - Oct 2021

  • HR Specialist - Outsourced via TalentoHCM

    Jul 2019 - Jan 2020
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  Aviation Conversations

  Aug 2023 - now

  Founder

  As the Founder of Aviation Conversations, I provide personalized coaching to aviation professionals, focusing on mental health, personal development, and life skills. Drawing from my background in counseling and extensive experience in aviation, I help pilots tackle the unique stresses of their profession through one-on-one coaching and workshops. My coaching is grounded in real-world strategies that offer pilots practical tools to succeed both in and out of the cockpit.- Specialized Coaching: Provide tailored coaching for pilots at all levels, helping them manage stress, build confidence, and develop essential skills like leadership and communication.- Workshops & Programs: Lead workshops on topics such as mental health, stress management, confidence-building, and leadership development for aviation professionals and students in flight schools.- Collaboration with Airlines & Training Centers: Partner with flight schools, airlines, and aviation training centers to offer group coaching programs and mental health workshops tailored to the specific needs of pilots.- Holistic Approach: Work closely with other aviation professionals, including mental health experts and flight instructors, to provide a comprehensive coaching experience that focuses on both the mental and technical demands of the aviation profession. Show less