Cliff Eiche, MBA

Experience

• 

  Benefit Services Corporation

  Jan 1999 - Jan 2002

  Client Relationship Manager

  Responsible for managing relationship with approximately 40 clien'ts Defined Benefit/Defined Contribution plan administrators.

• 

  CGS (Computer Generated Solutions)

  Jan 2003 - Jan 2004

  Technical Support Engineer

  In this role I was responsible for delivering Standard Tier 1 and Escalation Tier 2 helpdesk support to staff and customers. Additionally promoted to QA technical support role responsible for coaching/monitoring other Engineers.

• 

  Reliance Trust Company an FIS Company

  Jan 2004 - now

  Oversee team of 3 System Administrators and tasked with the management of IT server/application infrastructure and corporate LAN within onsite data-center. Senior member of System Administration team responsible for providing full range of company wide IT services by managing overall system infrastructure comprised of Network Storage, Virtualization platform, Windows Server environment and Application administration. Responsibilities included end-user desktop support, administration/management of enterprise-wide applications and server administration.

  • System Manager Senior

    Jan 2014 - now

  • Senior System Administrator

    Jan 2010 - Jan 2014

  • Application Support Specialist

    Jan 2004 - Jan 2010