Talk to sales Try for Free
Syed Amaan Uddin Hussain

Syed Amaan Uddin Hussain

Customer Service Associate (L2)

Followers of Syed Amaan Uddin Hussain641 followers
location of Syed Amaan Uddin HussainChicago, Illinois, United States

Connect with Syed Amaan Uddin Hussain to Send Message

Connect

Connect with Syed Amaan Uddin Hussain to Send Message

Connect

  • Timeline

  • About me

    Engineer 💻 | Certified Cloud Practitioner ☁️ ✅

  • Education

    • Jawaharlal Nehru Technological University, Hyderabad

      2016 - 2019
      Diploma of Education Electronics and Communications Engineering A

    • Shadan College Of Engineering And Technology

      2019 - 2022
      Bachelor of Technology - BTech Electronic and Communications Engineering A

      I had a wonderful time studying at this college. Made a lot of memories and learnt a ton of life skills.

    • Trine University

      2023 -
      Master of Science - MS Information Science/Studies (computer science)

      Pursuing my Master's in information studies focusing on cloud computing and advanced database.

  • Experience

    • Amazon

      Sept 2020 - May 2022
      Customer Service Associate (L2)

      Worked as a customer service expert via chat, call and email for India, North America and Australia operating unit.Was part of the production testing team for Amazon connect software. (Developed to route cases among the available support staff)

    • Amazon Web Services (AWS)

      May 2022 - Jul 2023
      Technical Cloud Support Associate (L3)

      Assisting developers with Cloud computing solutions based on their use case.Ensure consistent and high-quality services.Drive major service launches and act as the face of the company.POC for team engagement activities.Passed the AWS Certified Cloud Practitioner exam in May 2023.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Syed Amaan Uddin Hussain
      AWSome builder Digbijoy Dutta (manager) May 2023