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Caroline Hill

Caroline Hill

Computer Technician, Pickering Interfaces

Followers of Caroline Hill2000 followers
location of Caroline HillChelmsford, England, United Kingdom

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  • Timeline

  • About me

    BSC(Hons) Software Development Student Year 3

  • Education

    • Colchester Institute

      2001 - 2002
      Intermediate General National Vocational Qualification, Information and Communication Technology Computer Science MERIT

    • Anglia Ruskin University

      -
      Anglia Ruskin University BSc Software Development Expected 2:1

      Activities and Societies: I am passionate about technology and product accessibility. This is reflected in both my degree dissertation and my participation launching the CATS computing and technology society, to explore projects using hardware such as Raspberry Pi, MICROBIT, LEGO Mindstorms and Arduino. Establishing the society facilitated my ability to make a difference in the university community. I utilized many skills involving teamwork, networking, event organising, leadership and the work life balance. Dissertation: "Comparative Evaluation of Playwright and Other Popular Testing Frameworks: Analyzing Strengths and Weaknesses for Effective Web Testing"

    • Colchester Institute

      2002 - 2004
      BTEC National Diploma for IT Practitioners (Software Development) Computer Science Distinction, Distinction, Merit

  • Experience

    • Pickering Interfaces

      Jun 2005 - Jan 2006
      Computer Technician, Pickering Interfaces

      • Installing, maintaining, and repairing computer hardware and software.• Troubleshooting hardware and software issues and providing solutions.• Performing regular maintenance and upgrades on computer systems and networks.• Configuring and setting up computer networks and peripherals.• Providing technical support and assistance to end-users.• Collaborating with other IT professionals to resolve complex issues.• Documenting and recording technical processes and procedures.• Keeping up to date with the latest technological advancements and trends.• Conducting regular system backups and disaster recovery plans. Show less

    • B&M Retail

      Apr 2017 - Oct 2017
      Customer Service Assistant

      • Providing customer service by greeting and assisting customers in a friendly and professional manner.• Maintaining knowledge of products and services offered in the store.• Restocking shelves and keeping the store clean and organized.• Handling customer complaints and issues and resolving them to the customer's satisfaction.• Assisting with inventory management and stock control.• Following store policies and procedures to ensure the safety and security of customers and merchandise.• Communicating effectively with co-workers and management to ensure smooth store operations. Show less

    • ARU Students'​ Union

      Jul 2020 - Oct 2024
      ARU SU Student Panel Memeber - Educational Technology Stream.

      • Attends regular meetings in the educational technology stream to stay up to date with the latest developments and trends in the field.• Demonstrates a strong interest and passion for using technology in education to enhance learning outcomes.• Contributes actively to meetings by sharing ideas, asking questions, and engaging in discussions with peers and academics.• Works independently to research and explore new tools, resources, and platforms related to educational technology.• Seeks feedback from peers and academics to improve their own knowledge and skills in the field.• Shares their own experiences and insights related to using technology in education with other students and academics.• Demonstrates a strong work ethic and commitment to learning by attending meetings regularly and participating fully.• Builds relationships with peers and academics in the educational technology stream to support ongoing learning and collaboration. Show less

    • ARU Temps

      Sept 2020 - Feb 2021
      2020–2021 Rapid Response IT Technician Anglia Ruskin University Chelmsford

      • Provided front-line technical support to end-users, troubleshooting and resolving technical issues with hardware, software, and network systems.• Demonstrated the ability to work under pressure and manage multiple tasks in a fast-paced environment while maintaining a high level of professionalism.• Communicated complex technical information to non-technical staff in a clear and concise manner to ensure they understand the issue and proposed solutions.• Conducted on-location troubleshooting of technical problems with systems or components, often in time-critical situations.• Demonstrated strong interpersonal skills and provided prompt response to support requests, ensuring that technical issues are addressed in a timely and efficient manner.• Collaborated with other technical teams and departments to resolve complex issues and ensure a seamless user experience.• Maintained up-to-date knowledge of new technologies and industry trends to ensure that technical support provided is up to date and effective.• Provided support to non-technical staff to ensure they have the necessary skills to use systems and software effectively. Show less

    • Anglia Ruskin University

      Jun 2021 - Jun 2021
      2021 Students at the Heart of Knowledge Exchange (SHoKE) – Impact24 Volunteer

      Challenge Topic: Intergrating Carbon Valuation into Financial Templates.• Created a rapid prototype carbon calculator within a week using agile development methodologies.• Developed the carbon calculator using appropriate programming languages and tools.• Worked closely with stakeholders to define the scope and requirements for the carbon calculator.• Conducted user research to understand the needs and preferences of potential users.• Designed and implemented a user-friendly interface for the carbon calculator.• Conducted testing and debugging to ensure the accuracy and reliability of the carbon calculator.• Collaborated with team members to ensure timely completion of the project within the given time frame.• Presented the carbon calculator to stakeholders and received positive feedback on its usability and functionality.• Demonstrated strong problem-solving skills and the ability to work under pressure to deliver high-quality results. Show less

    • Anglia Ruskin University

      May 2022 - Jun 2022
      2022 Students at the Heart of Knowledge Exchange (SHoKE) - Student Consult Team Member Volunteer

      Challenge Topic: Huntingdonshire District Council – Youth Engagement with Climate Change.• Participating with the project team to support project goals and objectives.• Attending meetings both internally and externally to provide updates on progress and ensure alignment with project requirements.• Achieving daily tasks and requested assignments to ensure timely completion of work.• Helping to create proposal recommendations/changes for Huntingdonshire District Council to support project outcomes.• Collaborating with team members to achieve project goals and objectives.• Maintaining accurate records of work completed and reporting progress to project leads and stakeholders.• Providing support to team members as needed to ensure successful project outcomes.• Engaging with stakeholders to gather input and feedback on project progress and outcomes.• Maintaining a positive and professional attitude to foster a collaborative and productive work environment.• Contributing to a culture of continuous improvement and innovation to drive project success. Show less

    • Anglia Ruskin University

      Jan 2023 - Mar 2023
      2023 Student at the Heart of Knowledge Exchange (SHoKE) Spotlight On – Diabetes UK Team Director

      Challenge Topic: How can we support young people to improve lifestyles for a healthy, sustainable future.• The role involves setting the vision and planning for a project.• Communication skills are required to communicate the project goals and objectives to project members.• The role involves agreeing tasks with project members and ensuring that they understand the requirements and expectations.• Monitoring progress to ensure deadlines are met is a key responsibility of the role.• The role requires a self-starter who can organize their time and schedule to meet goals and deadlines.• Stakeholder management skills are essential to engage with stakeholders and ensure their requirements are met.• The role may involve leading a team and providing guidance and support to team members.• Collaboration skills are important to work with team members to achieve project objectives.• The role requires problem-solving skills to identify and address issues that arise during the project.• Success is evaluated based on the successful delivery of the project and stakeholder satisfaction with the outcomes. Show less

    • Anglia Ruskin University

      May 2023 - May 2023
      2023 Student at the Heart of Knowledge Exchange (SHoKE) Impact 24 - Team Leader

      Challenge Title: Enhancing LGBT+ Community Engagement: Insights from Council Initiatives• Leadership and Guidance: Lead a team, fostering collaboration and inclusivity. Provide mentorship and support to help team members excel.• Goal Setting and Strategy: Work with senior management to set team goals and strategies aligned with Impact 24's mission. Develop action plans for successful project execution.• Project Management: Oversee project planning and delivery, ensuring completion on time, within budget, and up to quality standards. • Communication and Collaboration: Promote effective communication within the team, encouraging open dialogue and teamwork.• Problem Solving: Address challenges proactively, fostering a problem-solving mindset and encouraging critical thinking and resilience.• Stakeholder Engagement: Build strong relationships with external stakeholders, representing Impact 24 and promoting its mission and values. Show less

    • Anglia Ruskin University

      Jun 2024 - now
      2024 Students at the Heart of Knowledge Exchange (SHoKE) - Student Consult Team Member Volunteer

  • Licenses & Certifications

    • Start a New Enterprise

      Anglia Ruskin University
      Sept 2024

    • ARU SHoKE Impact 24 Team Leader

      Anglia Ruskin University
      Jun 2023
      View certificate certificate

    • ARU SHoKE Impact 24 Team Member

      Anglia Ruskin University
      Feb 2021
      View certificate certificate

    • ARU SHoKE Spotlight Innovator Team Director

      Cambridge City Council
      Jan 2023
      View certificate certificate

    • ARU SHoKE Student Consultant Team Member

      Cambridge City Council
      Nov 2022
      View certificate certificate

  • Honors & Awards

    • Awarded to Caroline Hill
      Project LEAP: (IET) - Institution of Engineering and Technology IET - Institution of Engineering and Technology Mar 2023 • Presented a pitch to a panel of judges in a Dragon's Den style event.• The pitch was about my final year project, which was the development of a Diabetes app.• Worked simultaneously with Diabetes UK on the app's development.• The pitch was based on the Diabetes app and its potential benefits to those who have diabetes.• The judges evaluated the pitch and provided feedback on its strengths and weaknesses.• The pitch aimed to demonstrate my knowledge and expertise in the… Show more • Presented a pitch to a panel of judges in a Dragon's Den style event.• The pitch was about my final year project, which was the development of a Diabetes app.• Worked simultaneously with Diabetes UK on the app's development.• The pitch was based on the Diabetes app and its potential benefits to those who have diabetes.• The judges evaluated the pitch and provided feedback on its strengths and weaknesses.• The pitch aimed to demonstrate my knowledge and expertise in the field of Diabetes and app development. Show less
    • Awarded to Caroline Hill
      ARU Course student Representative ARU Students Union Sep 2021 • Represented the interests and concerns of fellow classmates to the faculty and staff.• Acted as a liaison between students and university administration.• Attended meetings with faculty and staff to discuss and address student issues and concerns.• Communicated important information to classmates and kept them informed about any changes or updates related to the course.• Solicited feedback from classmates and relayed it to the faculty and staff to improve the learning… Show more • Represented the interests and concerns of fellow classmates to the faculty and staff.• Acted as a liaison between students and university administration.• Attended meetings with faculty and staff to discuss and address student issues and concerns.• Communicated important information to classmates and kept them informed about any changes or updates related to the course.• Solicited feedback from classmates and relayed it to the faculty and staff to improve the learning experience.• Helped to organize and promote student events and activities.• Participated in training sessions to develop leadership and communication skills. Show less
    • Awarded to Caroline Hill
      ARU Students mental health Campiagn Anglia Ruskin University Jun 2020 • Developed a mental health campaign for students during COVID-19 pandemic.• Encouraged participation and engagement among the student’s community.• Promoted and raised awareness about mental health and well-being.• Utilized various communication channels, such as social media, email, and posters to reach the target audience.• Collaborated with the university's counselling and mental health services to provide resources and support for students.• Organized virtual events and… Show more • Developed a mental health campaign for students during COVID-19 pandemic.• Encouraged participation and engagement among the student’s community.• Promoted and raised awareness about mental health and well-being.• Utilized various communication channels, such as social media, email, and posters to reach the target audience.• Collaborated with the university's counselling and mental health services to provide resources and support for students.• Organized virtual events and activities, such as online interviews with a professor psychology, to promote self-care and stress relief. Show less
    • Awarded to Caroline Hill
      ARU Disabled Student Representative Chelmsford Campus ARU Students Union Oct 2019 • Put myself forward as Disabled student Representative Chelmsford• Attended high level meetings with the university board of governors.• Provided solutions to a wide range of problems.• Dealt with sensitive issues with the student executive committee.• Initiated a campaign to celebrate Academic disabled figures in history for Disabled history month.• Asked students to post on social media their hobbies and interests to become the future disabled Academics.• Supported… Show more • Put myself forward as Disabled student Representative Chelmsford• Attended high level meetings with the university board of governors.• Provided solutions to a wide range of problems.• Dealt with sensitive issues with the student executive committee.• Initiated a campaign to celebrate Academic disabled figures in history for Disabled history month.• Asked students to post on social media their hobbies and interests to become the future disabled Academics.• Supported the executive committee with their existing campaigns. Show less
    • Awarded to Caroline Hill
      Anglia Ruskin Enterprise Academy Student Entrepreneur of the year 2019 Anglia Ruskin Enterprise Academy May 2019 • Involved in “The Big Pitch Competition” during my time at University.• Competed against 20,000 students across three rounds.• Got through to the final stage on both occasions.• Awarded a cash prize and named “Student Entrepreneur of the Year 2019” on the later occasion.• Passed the first stage by gaining enough support for the business idea from university peers and members of the public through a self-created one-minute video.• The second stage involved… Show more • Involved in “The Big Pitch Competition” during my time at University.• Competed against 20,000 students across three rounds.• Got through to the final stage on both occasions.• Awarded a cash prize and named “Student Entrepreneur of the Year 2019” on the later occasion.• Passed the first stage by gaining enough support for the business idea from university peers and members of the public through a self-created one-minute video.• The second stage involved attending a skills conference at The Winston Churchill college in Cambridge.• All entrants underwent intensive Entrepreneurial training during the conference.• The final stage involved pitching my idea to a panel of judges, like the popular Dragon’s Den show. Show less
    • Awarded to Caroline Hill
      Anglia Ruskin Enterprise Academy The Big Pitch BootCamp Anglia Ruskin Enterprise Academy Apr 2018 • Two-day residential business training program.• Interactive seminars on various topics such as business planning, financial forecasting, marketing, and pitching skills.• Designed to enhance business skills and knowledge.• Aimed at individuals who want to start or develop their own business.• Opportunities to network with other aspiring entrepreneurs.
    • Awarded to Caroline Hill
      Volunteering Certificate of Achievement Silver Award ARU Students Union Sep 2017 • Received Silver Award for volunteering from a recognized organization.• Completed 52 hours of volunteer work.• Demonstrated commitment to community service.• Contributed to a variety of activities or initiatives.• Acquired new skills and developed existing ones.• Demonstrated ability to work effectively with others as part of a team.• Made a positive impact on the community.
    • Awarded to Caroline Hill
      Voulunteering Certificate of Achievement Bronze award ARU Student's Union Sep 2017 • Certificate of Achievement Bronze Award for volunteering at the student union• Completed 25 hours of volunteer work• Contributed to various events and activities organized by the student union• Demonstrated commitment and dedication towards community service• Developed valuable skills such as teamwork, communication, and organization• Received recognition for making a positive impact on campus and the wider community.

  • Volunteer Experience

    • Students at the Heart of Knowledge Exchange (SHoKE) – Safer streets

      Issued by Anglia Ruskin University on Nov 2021
      Anglia Ruskin UniversityAssociated with Caroline Hill

    • Academic Support

      Issued by IntoUniversity on Sept 2018
      IntoUniversityAssociated with Caroline Hill

    • Resource Centre Manager

      Issued by Dancing Giraffe CIC on Jun 2014
      Dancing Giraffe CICAssociated with Caroline Hill

    • Student Volunteer Opportunities Through Technology

      Issued by Colchester Institute on Sept 2003
      Colchester InstituteAssociated with Caroline Hill