
Fatima H.
Buyer, Strategic Sourcing

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About me
Senior Operations Manager
Education

NYU School of Professional Studies
2010 - 2013Comercial Real Estate Facilities Planning and Management
Experience

Condé Nast
Apr 2000 - Jun 2007Buyer, Strategic SourcingOffice supply electronic system administrator: managed more than 2,000 end usersPurchase studio/designer furnishings, art supplies, office supplies, ergonomic products, computer hardware and specialty items.Allocate and approve invoices for paymentImport/Export liaison between Conde Nast and customs brokers; prepared customs documents (Carnets, Temporary Import Bonds and Registration documents) for more than 20 of the Conde Nast high profile fashion editors and photographersManage the company’s outside competitive magazine /newspaper account (more than 200,000) titlesHandle the calendar, travel arrangements and expense report for Travel Director Show less

Condé Nast
Mar 2010 - Jun 2014Facilities ManagerCondé Nast is a mass media company headquartered at One World Trade Center. The company has 20 print and digital media brands including: Allure, Vogue, GQ, Vanity Fair, The New Yorker, W and spans across 1.5 million square feet of rented office space in the US and included a 52-story home office building.• Manage mailroom / messenger & warehouse staff of 44 employees; process payroll, oversaw major kit assembly, gift bag and fulfillment projects • Provide monthly variance reports to brand Business Managers detailing messenger & transportation spend• Manage preventative maintenance programs for buildings equipment, machinery and café cleaning and sanitation (electrical shutdowns, door fan/Ansul testing, grease trap maintenance etc.)• Support the Finance Director with accounting and administrative tasks: vendor payments, invoice filing system, updating aging reports, preparation and maintenance of CapEx budget and monthly distribution reports.• Manage special projects: Work Order System, Asset Management System, Pitney Bowes shipping system – system build and implementation in preparation for 1 World Trade Center• Manage special production projects & events: Filming large productions: Sex & The city, Our Idiot Brother, Lucky Shops, Wired Store, Teen Vogue University and Teen Vogue Haute Spot.• Manage offsite storage and shredding programs.• Corporate re-stacks/ space allocation Show less

DELiA*s
Jul 2014 - Feb 2015Facilities ManagerDelia’s , Inc. is a direct marketing and retail company composed of two lifestyle brands primarily targeting girls and young women around the ages of 13 to 19 operating with 103 stores nationwide. Delia’s filed for bankruptcy December 2014 and closed the business in February 2015.• Financial forecasting, budgeting for stores and home office • Manage facilities services for all of Delia’s 103 stores (Handymen, HVAC, Plumbing, Electrical, Window Cleaning, Locks, Gates, Fire Safety, Mat management, Lighting, Key systems, etc.) reporting to the Store Ops VP• Space planning and allocation• Manage Preventative Maintenance programs for both home office & store locations• Manage conference calling program, cellular phones & iPads, office supplies and copy machine fleet• Plan and oversee work and renovations for home office; manage and track projects• Worked with HILCO liquidators to close the business: 101 stores & Home Office Show less

Ashley Stewart, Inc.
Mar 2015 - May 2018Facilities Manager• Document and developed process and procedure for work order management and workflows • Successfully completed a 500k+ dollar project involving the design & new build (from a raw shell) of the Ashley Stewart prototype store in Newark, NJ as the CPM on the project• Manage facilities services for all of AS 90 stores (Handymen, HVAC, Plumbing, Electrical, Window Cleaning, Locks, Gates, Fire Safety, Elevators, Standpipe, Sprinklers, Weather Prep, Lighting, Key systems, etc.) reporting to the Director of Real Estate• Create, analyze, manage and report on the CapEx & OpEx budget for 90 stores• Document and develop process for Store to Store merchandise transfers (MOS)• Manage corporate car fleet• Manage capital construction projects, store renovations and refreshes in conjunction with our GC• Manage Certificate of Insurances, Life and Safety Permits, Compliance and annual Maintenance programs. • Implemented “Handyman Program” and other essential PM programs to better manage work order management flow that aligns to the OpEx budget. • Implemented new supply ordering process and report to track spend by GL, by Store against budget.• Created 3yr HVAC CapEx tracker providing specialized analysis regarding the aging fleet • Successful implementation and roll out of LED lamps in the PAR fixtures throughout the chain resulting in a 9 month payback and a 70% budget decrease against the GL• Partnered with Dir of Real Estate to create “Brick & Murder” a 4Wall report that assist with the management of OpEx, CapEx, Payroll and other all KPI’s & controllable store related expenses to aid with store level decision making• Manage supply ordering; office supplies, store visual supplies and bags using historical transaction and distribution reports to manage the automated flow of goods to the stores monthly• Provide monthly accruals Show less

Loro Piana
May 2018 - Jan 2020Store Planning, Maintenance SupervisorNewly acquired by LVMH, Loro Piana is a global luxury retailer specializing in rare raw materials, cashmere, wool, fur and textiles. They operate 33 retail shops and 30 wholesale shops in the North America and Canada.• Implemented & Manage ServiceChannel a work order management software that provides an automated FM workflow between the FM department, LP store managers and participating service providers. • Create, analyze, manage and report on the CapEx & OpEx budget for 33 stores + 30 wholesale locations• Developed departmental OpEx budget tracking tool further enhancing the way the FM budget is analyzed, allocated and forecasted within the SP/FM department.• Create & Manage Purchase Orders in SAP taking a roadmap approach creating a proactive maintenance environment.• Responsible for the ongoing upkeep of the luxury environment: managing PM, Cleaning, Millwork refinishing, emergency repairs and shop refreshes + touch ups.• Enhanced existing departmental FM report and reporting process by automating the FM report to accept various data dumps – SAP, ServiceChannel, legacy information or any tabled data. Using that data to create dynamic reports to be shared with local SM’s. • Developed a New Store flipbook memorializing the newly built environment to present an easily digestible first look into new stores as it relates to FM upkeep and standards. Show less

Coty
Oct 2019 - nowCoty is a global beauty company making cosmetic, skin, fragrance and hair brands with its North American HQ in the Empire State Building. Facility Manager supports (14) RE for North American offices, distribution centers. • Manage mail services, hospitality, reception, security and facility staff of 17 associates across two sites.• Manage and plan $25M OpEx budget via SAP + Ariba and reporting• Manage general maintenance of office space and all related trade work, preventative maintenance and cleaning.• Manage hazmat, environmental and global HSE compliance • Lease payments/ OpEx (CAM) for ESB and Sub Leased properties. • Implemented Health & Safety policy to support COVID-19 crisis and work from home efforts also creating the roadmap for the return to work. • Successfully revamped storage and shipping procedures with the creation of “Storage Captains”; mail services team members with enhanced knowledge and understanding of shipping and logistics, hazmat handling and Coty’s products and their turn. Saving the department (1) manager headcount. Our team created the first M+T report creating a process to reduce our OpEx budget by $52K using direct allocations.• Successfully revamped general maintenance and upkeep program using outsourced labor, cadence for scheduling saving departmental headcount. Saving the department (1) coordinator headcount.• Space allocation and seating management. Implemented desk booking software for global use. Show less
Senior Operations Manager
Jan 2022 - nowFacilities Manager
Oct 2019 - Jun 2022
Licenses & Certifications
- View certificate

Facilities Manager Certification
NYU School of Professional StudiesMar 2013
Volunteer Experience
Feeding Homeless
Issued by Al'Maun on Jan 1999
Associated with Fatima H.
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