Talk to sales Try for Free
Joseph Opoku

Joseph Opoku

Network Faults and Difficulties Resolution Engineer

Followers of Joseph Opoku640 followers
location of Joseph OpokuLondon Area, United Kingdom

Connect with Joseph Opoku to Send Message

Connect

Connect with Joseph Opoku to Send Message

Connect

  • Timeline

  • About me

    Experienced Corporate Sales Professional || Partnership & Business Development || International Event Management Specialist || Driving Revenue Growth in Oil & Gas, Mining, FinTech, Marketing and HR

  • Education

    • University of Hertfordshire

      2021 - 2023
      Master's degree International Business Distinction

      A time of real immersive experience in international business in the current economic landscape.

  • Experience

    • MTN Ghana

      Apr 2006 - Sept 2009
      Network Faults and Difficulties Resolution Engineer

      Liaising between customer care department and the operations department concerning customer complaints on network support issues and proper escalation channels.Managing the workstations and requesting for replacements when necessaryEnsuring a high network availability target of 98%, Change Control Board MeetingsRepresenting my department at Change Control Board Meetings.Trouble shooting, fault resolution and daily activity report. Any other task assigned by Line manager. Show less

    • British Council

      Jun 2009 - Jun 2010
      The Challenge Ghana Season 2 Winner

      The Challenge 2009 seeks to elicit originality, innovation and a new approach that is clever, challenging and fun.The show reflects a confident, relaxed approach that values the individual, rewards new ideas and offers a wide range of courses that education can be effectively personalized.

    • University of Westminster

      Sept 2009 - Oct 2010
      Postgraduate Student

      Working on a research topic which is: 'PERFORMANCE COMPARISON OF ATM AND MPLS BASED NETWORK CORES'....Modules:Javascript and Internet applicationsNetwork SecurityFixed Broadband NetworksWireless Communication NetworksSignal and System AnalysisE-Commerce

    • Ericsson

      Feb 2011 - Oct 2015
      RAN Senior Services Engineer

      3G and LTE Integration Activities. U2100/U900 New site Builds and Multi-Band MSMM Configuration and Implementation. U900 Mixed Mode Activation with G900LTE 1800 New site Build and Mixed Mode activation with G1800.3G modernization activities (2nd &3rd Carrier Addition and 2nd DUW addition)ASC/ATMA and RETU/ARETU configuration and RET cascading between 2100-1800-900 bands.RETU programming activities and General 3G/LTE troubleshooting activities.Qos implementation on IPRAN sites with mapping of ArpQosProfile,RnlQosProl and TnlQosProfile on RNC-QoS audit on Site Integration Unit(SIU), Smart Edge Router and TN on MTN Nigeria -DSCP to Pbit mapping and Aal2QoS mapping on Iub Over IP and Iub over ATM implementation-Alignment of Qos in RAN,MPBN and TN-Bandwidth Profile and Scheduling Profile consistency and alignment on TN and WCDMA RANNetwork Synchronization Audit-RNC network sync solution analysis and verification on TIGO Ghana-Reference Clock type verification: PRC-G.811, SSC-G812, SEC-G813-WRAN synchronization mode status and analysis: Free running/holdover/locked ModeRNC Start Up, commissioning, northbound integration and testing activities:-Hardware and Software ATP test preparation and implementation of RNC 3820-IuPs/IuCs and Iur Control plane configuration, implementation and testing to MGW/SGSN/RNS all over ATM and IP transport.-IuPs/IuCs, Iur User plane configuration and implementation.-RANAP,RNSAP,SCTP,MTP3B/M3UA, SCCP signaling configuration to MGW/SGSN and RNS.-IUFLEX (MSC/SGSN in pool implementation on RNC)Southbound Integration-ATM Cross Connection configuration on MGW-3G cell definition on MSC and BSC for LAC consistency -Script preparation from CCR/ Design Data.-UNISAAL, VplTp, VpcTp configuration for ATM transport layer-NBAP configuration towards RBS(3000 and 6000 series)-Single and Multiple carrier implementation on RNC towards RBS-HSPA configuration on cell network and RBS site Show less

    • Airtel Ghana

      Oct 2015 - Oct 2017
      Business Support System Engineer

      Ericsson 3G RAN nodes O&M responsibilites. 3G RAN and CORE (PS &CS) Interconnection and QoS Service delivery IPRAN segregation and Implementation 3G RAN modernization and 2nd Carrier Implementation

    • MTN

      Oct 2017 - Nov 2021
      Manager, Enterprise Business Partnership Accounts

      Recruit and manage new and existing large Re-seller Partners and Solution Developers, supporting and enabling them to in line with EBD business objectives. Ensuring that the agreed Partner commitments are delivered in line with MTN’s business priorities and the Partner's satisfaction

    • Life Design Ghana

      Jan 2021 - Sept 2023
      Learning and Development Consulting

    • Ness Labs

      Mar 2022 - now
      Partnerships Development Manager

    • AME Trade

      Aug 2022 - Aug 2024
      Corporate Sponsorship Sales Executive

  • Licenses & Certifications

    • Verified International Academic Qualifications

      World Education Services (WES)
      Aug 2019
      View certificate certificate