BILAL PT

Experience

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  Xybo3 IT Solution

  Jun 2020 - Mar 2023

  Network Technician

  >Provided first-level technical support for network-related issues, including initial troubleshooting, diagnosis and resolution of incidents. >Network device installation and Rack Mounting>Low Level Configuration of Firewall>Taking the CVR on Devices. >Upgrading the Device IOS as per the client requirement >Configuring and troubleshooting issues related to VLAN, STP, RSTP>Configuration and troubleshooting of HSRP, VRRP issues. >Configuring and Troubleshooting issues related to LAN/WAN/Routing Protocols>Configuring Huawei and HP platform switches Show less

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  NTT DATA, Inc.

  Apr 2023 - now

  >Troubleshooting of Core, Distribution and Access switches in LAN and WAN network >Configuring and installing IP Phones models CP-8841, CP-8875, CP-7742 and GXV 3350 and Soft phone (Cisco Jabber) >Assisted end-users with connectivity issues, network configuration and troubleshooting of network devices such as routers, switches and firewalls. >Monitored network performance and availability using monitoring tools, promptly alert senior engineers to any abnormalities or potential issues. >Assisted in the design and implementation of network upgrades and expansions with existing infrastructure.>Performed Switch Return Material Authorization>Maintaining devices contract details. Show less

  • MS Engineer

    Apr 2024 - now

  • Network Engineer

    Apr 2023 - Mar 2024