Zoran Trpkov

Experience

• 

  Medecines Du Monde - Greece

  Oct 2000 - Mar 2002

  Administrative Clerk, Translator

  Coordination of EU donations and project implementing;Monitoring of Reconstruction project;Supervising of local outsourced companies;Reporting to the Management

• 

  PROWA g.m.b.h.

  Mar 2002 - Mar 2003

  FOPIP Assistant

  Financial assistant;Reporting and coordination EBRD representatives, Ministry of transport and Water supply Companies in several municipalities;Monitoring and Coordinating the EBRD credit;Monitoring of Project phases, field visits.

• 

  DPK, Court Assistance Project USAID

  Apr 2003 - Sept 2003

  Translator

  Translating of law documents;Draft law proposals;Project for Independent Court Budget;Contact with Local, Appellate and Supreme Court judges.

• 

  EOS Matrix

  Jan 2004 - Apr 2011

  Senior MIS Analyst

  Balanced scorecards, trends, time on churn, e.t.c.Billing model for AVAYA phone central (all provider’s)Modeling, regression, forecasting, neural network. Analyzing of Client’s portfolio change, trends of moving, anticipating next movements, selecting the appropriate step for the management;Preparing procedures and workflows;Static pool forecastingBehavioral scorecards

• 

  EOS Solutions

  Apr 2011 - Apr 2013

  Regular Reports, focus on Debt PurchasingBalanced scorecards, trends, time on churn, e.t.c.Modeling, regression, forecasting, neural networkDeveloping B2B Segment Regular reports, focus on debt Purchasing Balanced scorecards, trends, time on churn Modeling, regression, forecasting, neural network..

  • Senior MIS Analyst & B2B Manager

    Aug 2012 - Apr 2013

  • Senior MIS Analyst

    Apr 2011 - Aug 2012
• 

  Mellon Solutions Dooel

  Nov 2013 - Jul 2014

  Analyst, Supervisor

  All client’s portfolio’s monitoringOperating Altitude software, assigning cases to dialer, campaigns creation, daily managing of collectors, performances monitoringControlling of QUALCO files I supervising import of files in DBCreating and reports preparation, reporting to Clients and General Management

• 

  GEING Krebs und Kiefer International & others Ltd

  Nov 2015 - now

  Program Manager