Branda Mauldin

Experience

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  NTWBDC

  Jan 1995 - Jan 1998

  Program Coordinator

  Developed, implemented and evaluated technical training programs and counseling. Prepared SBA guaranteed loan packages and provided business counseling to over 400 businesses. Managed financial and program reporting in accordance with OMB standards for non-profit grant recipients. Collaborated in the development of three funded grant proposals.

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  SABRE

  Oct 1998 - Jan 2000

  Project Manager

  Developed complex systems through full project lifecycle using internal and vendor teams in support of an international air carrier. Defined business processes and supported project schedules, budgets and project documentation. Developed and facilitated user training to over 200 users preparing for system implementation.Key Accomplishments:* Managed multi-year project to implement aircraft maintenance system integrating six legacy systems. Process improvements and automation reduced required headcount by 28. Technologies used include SGML, XML, Java and Documentum. * Strengthened relationships with client IT department and end-user communities leading to follow-on business. Show less

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  HP Enterprise Services

  Jan 2000 - Sept 2018

  Program Manager for Applications Development and Production Support teams supporting clients in the Travel/Transportation industry, including Maintenance, Repair, and Overhaul (MRO) systems of an international air carrier and Software Management Tools (SMT) of an Airline Solutions provider. Account Delivery Management for Applications and Infrastructure Hosting of PeopleSoft HR and Financial systems supporting a mid-size Hospitality client. Key Accomplishments:* Promoted to Delivery Leader of a team of 40+ employees across five offices in three countries with annual revenue over $10 million * Built strong networks with cross-functional teams within the company, the client and vendors. * Awarded contracts in excess of $20 million for Application, Infrastructure and BPO pursuits * Implemented client surveys to analyze and quantify end-user experience and satisfaction to supplement Service Level Agreement metrics * Led upgrade team implementing PeopleSoft HR and Financials with migration from DB2 to Oracle DB, reducing month-end close processing by 30%, allowing new Service Level Benchmarks to be defined* Delivered SAN End-of-Life migration, Server Virtualization, and Software Development Tools upgrade projects for clients in the Transportation industry* Successfully managed and delivered concurrent projects utilizing leveraged resources * Piloted project to integrate best-shore resources in existing team structure and facilitated knowledge transfer for legacy systems production support and application development* Mentored peers and teams regarding Project Management Best Practices and corporate methodology Show less Delivery Leader and Project Manager for Applications Development and Production Support teams supporting an international air carrier. Successfully managed software development, enhancement, migration, and production support projects in client-server/web, mainframe, and real-time environments with exposure to system interfaces with SAP.Account Delivery Management for Applications and Infrastructure Hosting of PeopleSoft HR and Financial systems supporting a mid-size Hospitality client.*Developed strong client relationships with C-level Executives and Leadership team for a mid-size Hospitality client*Successfully managed upgrade and migration of PeopleSoft HR and Financial systems to supported versions in a hosted environment while turning an At-Risk account into a referenceable client*Managed Account Financials and Reporting*Ensured Service Level Agreements are met for applications management and infrastructure segments*Supported Application, Infrastructure, and BPO pursuits Show less

  • Delivery Leader/Program Manager

    Jan 2000 - Sept 2018

  • Delivery Leader/Account Manager

    Jan 2000 - Sept 2018
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  DXC Technology

  Jan 2017 - Sept 2018

  PMO Leader
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  EmpowerMX

  Sept 2018 - now

  Senior Manager Program Management Office