Keana Washington

Experience

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  Tgif Fridays

  Aug 2013 - Apr 2017

  Shift Supervisor

  • Upheld customer service standards to retain consumer loyalty• Trained and developed employee personnel on restaurant procedures, menu items and performance strategies.• Develop schedules for staff members.

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  The Lash Lounge

  Jan 2016 - Jan 2017

  Salon Manager

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.• Answered over 40 clients/prospective clients phone calls and emails daily by taking detailed messages and relaying messages to appropriate personnel.• Managing employees’ schedules, performance, and product inventory.

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  Indianapolis Public School District

  Apr 2017 - May 2018

  Pre- K Assistant

  • Create curriculum to engage groups of culturally diverse children in creative, safe, and focused setting.• Maintained all required records and reports as determined by school policies.• Developed mentoring program for middle school girls• Aid in developing behavior plans for in-classroom implementation and assessed progress of effectiveness of behavior plans and curriculum modifications for students.

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  Vinings Academy

  Jan 2019 - Nov 2019

  Pre-K Teacher

  Developed and implemented phonics curriculumUsed research-supported best practices and strategies to provide personalized educational, behavioral, and emotional support for students in the inclusion classroom Promoted physical, academic, and social development by implementing diverse classroom and outside activities

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  BlueSprig Pediatrics

  Nov 2019 - now

  Care Coordination Manager

  Supervisor and enhance employee management by developing schedules, evaluating employee performance and tracking timeAdminister and facilitate operational processes to support initiativesCare Manager for 48 centers across seven marketsManage BT and RBT training Facilitate employee and vendor onboarding through Human Resources CoordinationEngage in health information management and utilization managementConduct candidate screenings and assessmentManage five team members who were all promoted within a yearCoordinate and schedule meetings and conferenceswith new hiresCreate and maintain records for financial transactionsCreate and execute marketing BlueSprig Pediatrics Smyrna Show less