Danielle Henry

Experience

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  Stonehaven Interlocking Inc.

  Jan 2016 - now

  Administrative Assistant

  Provided the first point of contact for staff and public inquiries through phone calls and emailUtilized Microsoft Office Suite along with other applications to create and format documents Managed payroll, employee tax, quarterly HST payments, WSIB payment, and client payments Rearranged the office filing system based on a personally devised plan, which led to more efficient file retrieval by staffFollowed-up on requests and ensured client service standards were maintained in a high volume client focussed in environment Created and managed advertising materials and social media accounts including Facebook and InstagramIn charge of employee recruitment including creating job postings, application review, interview process, and employee orientation Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements Show less

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  Camis Inc

  May 2016 - Sept 2016

  Reservations Agent

  Efficiently answered customer questions while inputting confidential data into a web system.Acted as a mediator between park staff and customers. Memorized and learned 6 different sets of policies based on the park, province, and situation including Ontario Parks, Nova Scotia Parks and Toronto and Region Conservation Authority. Utilized 2 different software for 6 different clients. Handled cheque and credit card payments while maintaining confidentiality and abiding by Camis security standards. Achieved an average call quality of 98.40 resulting in an end of contract call quality bonus. Ended contract in good standing and overall employee satisfaction with Camis resulting in an end of contract bonus. Show less

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  University of Guelph

  Jan 2017 - Apr 2017

  Couple and Family Therapy Receptionist

  Provided administrative support to therapist interns, clinical supervisors, and faculty staff. Utilized multiple software including CaseWorks, Microsoft Office, & Outlook.Systematically extracted and imputed data from client intake forms, sessions notes, and other related documents into appropriate computer software and filing folders.Professionally handled confidential information such as session notes, client information, and risk documentation. Developed written and verbal communication skills through answering phone calls, assisting clients and emailing faculty staff. Show less

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  University of Guelph

  Mar 2018 - Jul 2019

  Student Teacher at the Child Care and Learning Centre

  Maintained Ministry ratio standards in toddler and preschool classrooms Supplied in multiple classrooms with diverse ages and needs Assisted in developing weekly programs that cultivated the children's interests, needs, and strengthsParticipated in team meetings with lead teachers and pedagogical leader to discuss strategies to assist a child’s transition to a new preschool classroom Followed Ministry standards for toileting, feeding, program design, and health and safety Developed rapport with the children and staffApplied the works of John Dewey, Jean Piaget, Lev Vygotsky, and Reggio Emilia to develop programs for the children Extensive knowledge in Emergent Curriculum, How Does Learning Happen? and Early Learning for Every Child Today: A Framework for Ontario Early Childhood Settings Show less

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  Wellington Catholic District School Board

  Nov 2018 - Jun 2019

  Classroom and Student Supervisor

  Fills the role of a supply teacher when there is not one available to the school. Followed the daily lesson plan left by the teacher in various kindergarten to grade 12 classroomsMaintained the daily schedule laid out by the teacher and school Developed rapport with the students through group discussions and 1:1 interactions