Dustyn Bennett

Experience

• 

  State Farm

  Nov 2011 - Jan 2015

  -Multi State Licensed Property & Casualty Insurance Producer-Exceeded call center metric i.e. sales, issuance, handle time-Developed real time, cost saving resources adopted enterprise-wide-Subject Matter Expert -Exceed call center metrics i.e. handle time, adherence, quality -Multiple customer compliments in service & service recovery-Toastmasters International Member-Mentor to new hires

  • Insurance Sales Representative

    Jan 2012 - Jan 2015

  • Customer Service Representative

    Nov 2011 - Jun 2012
• 

  State Farm

  Jan 2015 - now

  Agency/Marketing is committed to maximizing the State Farm brand by focusing on the customer through differentiated solutions that cultivate strong relationships.-Provides training, coaching, mentoring, & leadership to others while fostering collaboration & teamwork-Periodic travel to multiple State Farm offices & agencies across the US-Facilitates content using an advanced understanding of contemporary facilitation & training methodology-Maintains relevance & accuracy of training content; makes recommendations regarding identified training needs-Exhibits strong proficiency in classroom management, engaging facilitation, & delivery of business area programs-Acts as an ambassador to promote & facilitate events showcasing business learning products & services-Manages & coordinates multiple high level projects, teams, & committees Exibir menos

  • Agency Learning - Intake & Design Manager

    Jan 2024 - now

  • Channel Performance Manager - Data Reporting Team

    Jul 2023 - Jan 2024

  • Field Sales Enablement Manager

    Jan 2022 - Jul 2023

  • Agency Field Specialist - West Los Angeles

    Jan 2020 - Jan 2022

  • Agency & Marketing Learning Analyst: Personal Lines Product Owner

    Jul 2020 - Jan 2020

  • Agency Delivery Facilitator- Agency & Marketing Learning

    Jan 2018 - Jul 2020

  • Sales Training Specialist

    Jan 2015 - Jan 2018