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Sucheta Sharma

Sucheta Sharma

Phone Banking Officer

Followers of Sucheta Sharma163 followers
location of Sucheta SharmaFaridabad, Haryana, India

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  • Timeline

  • About me

    Service Delivery Manager at RBL Bank

  • Education

    • Annamalai University

      -
      Master of Business Administration (MBA) Accounting and Finance

      M.B.A FINANCE

  • Experience

    • ADFC (A subsidiary of HDFC)

      Mar 2007 - Mar 2008
      Phone Banking Officer

      # Handling Inbound calls & cross selling of banking products.# Providing customer account detail and to solve account related queries.# Handling of CRM which includes taking of customer complaints & resolving them with the co-ordination of # Successful handling of day to day call flow. # Providing best solution to the customer.# Worked as a team member & contributed in sales.# All back office operations.

    • Scotiabank

      Oct 2008 - Mar 2014
      Senior Accounting Assistant

    • Wealthfund Services Private Limited

      Jun 2016 - Sept 2017
      Operations Manager

    • HDFC Bank

      Sept 2017 - Apr 2019
      Personal Banker Authoriser

    • RBL Bank

      May 2019 - now
      Service Delivery Manager

  • Licenses & Certifications

    • NISM-Mutual Funds Distributors Level-V

      NISM-Association of Mutual Funds in India
      Aug 2016

    • DOEACC O LEVEL

      Digital Pakistan