Reynold Siagian

Experience

• 

  Telkomsel

  Oct 2006 - Oct 2007

  Callcenter Agent (Undercontract Persaels)
• 

  Gramedia

  Oct 2007 - Oct 2008

  SALES SUPERVISOR
• 

  Bank OCBC NISP

  Nov 2008 - Sept 2017

  • Reconciliation & Compliance (Treasury Underlying Analyst)

    Jan 2015 - Sept 2017

  • Sr Quality Assurance ( Branch Monitoring Operation, KYC, AML & CFT)

    Dec 2013 - Dec 2015

  • Operation Service Supervisor ( Handling Teller & Customer Service Operation)

    Nov 2011 - Nov 2013

  • Customer Service

    Nov 2008 - Nov 2011
• 

  Finmas - Digital Lending

  Jun 2018 - Jan 2019

  KYC Verification
• 

  Indodana

  Jan 2019 - May 2022

  Team Leader QA Operation (Handling QA Call Centre, Phone Verify, Tele Sales,Field & Desk Collection)
• 

  Collectius

  May 2022 - Dec 2024

  Create & Update PolicyDeveloping Poject start to end Handling Policy, Quality & Training Collection Recovery

  • Project Manager

    Aug 2024 - Dec 2024

  • Quality Assurance Training Manager

    May 2022 - Aug 2024