David Denton

Experience

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  CarMax

  Jan 1997 - Jan 1999

  Inventory Manager
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  MCI WorldCom

  Jul 1999 - Jun 2000

  Traffic Engineer, Team Lead

  Assignments include: Provisioning for the switched access network for the New England region. Maintaining trunk group utilization and blockage standards, assessing requirements for direct end office trunking, coordinating MF to CCS7 conversion activity, implementing and tracking Telco and Network reconfiguration projects, analyzing and submitting routing plans, creating/tracking access service requests, making CFA assignments and coordinating with Telco, Operations, and related provisioning groups to resolve installation issues. Interacting with multitude of provisioning switch database systems and interdependent WorldCom groups to execute the functions noted above. Show less

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  Pathnet

  Jun 2000 - Jul 2001

  Network Capacity Planning, Team Lead

  Assignments include: Team Lead, Manage and analyze daily, weekly, and monthly traffic and network utilization statistics,Research issues affecting the network and recommend solutions, Design and size market and city level trunking plans for PRI, Private Line, and DSL, Interact with ILEC representative, Convert marketing forecast to trunk requirements, Design and size fiber and radio network backbone and spur bandwidth (DS1-OC192), Track capacity requests to completion, Interact and provide support for internal organizations, Develop Capital Plan, Provide sales support in regards to bandwidth availability pertaining to the network and equipment (Cisco, Nortel, Fujitsu, NEC) Show less

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  Cable & Wireless

  Jul 2001 - Nov 2003

  Manager, US Buying / Contract Negotiations

  Assignments include: Manage all relationships with major carrier suppliers for US Local Access. Lead team, consisting of Legal, Regulatory, Operations, and Finance to negotiate contracts on all C&W US Local Access operators. Negotiations included commercial terms, unit costs, and general terms and conditions. Negotiate and settle disputes to minimize potential or incurred term liabilities, and/or billing disputes with local access operators. Work with each sales sector to ensure US Local Access meets overall margin targets. Develop and manage reporting, using current vendor cost data (BILLTRAK), to report to management on local access out payments analysis. Developed and built pricing tools based on accurate local access costs. Work with pricing groups to ensure pricing consistency and margin goals. Manage a working group consisting of Telco Audit, Network Planning and Operations to ensure cost reductions and term liability solutions are actively pursued and implemented to optimize unit cost and term liability minimization. Show less

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  XO Communications

  Nov 2003 - Feb 2005

  Manager, Financial Analyst

  Assignments include: Responsible for the day to day back office operations of the Reston telco audit center. Activities include ensuring the timely processing, auditing and approval of facility, usage and collocation invoices; defining and implementing appropriate internal control procedures and operational metrics, identifying disputes and negotiating settlements, and responding to various reporting and analytical requests. Also responsible for the development, training and management of 15+ staff with varying levels of experience. Show less

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  Cox Business at Cox Communications

  Feb 2005 - now

  Assignments include: Manages and oversees commercial and residential order processing for E911, NDBA, Provisioning, Error Resolution, Carrier Compliance, TN Admin, and Quality; supporting three Virginia Cox systems Hampton Roads, Northern Virginia, and Roanoke. Manage/create methods and procedures to govern back-office operations. Manage/create individual, team, and department, performance measurements and cross-functional/cross-system service level agreements to meet ROC department performance objectives. Recruits, selects, trains, direct, and motivates department Supervisors. Monitors and evaluates performance and provides coaching/feedback to employees. Manage/create Supervisor level development plans and job descriptions and oversees effective execution of front-line employee job descriptions, development plans and corrective action. Manages resources to ensure that back office functions are available to support system operations. Coordinates with Call Center/Sales, Field Managers, Corporate Managers, MIS and other Service department managers to maximize system availability, order processing productivity, and order quality and resolve any order processing and service activation issues/deficiencies. Assists in the establishment and achievement of budgetary goals and departmental goals and procedures. Show less

  • Cox Business Order Fulfillment Manager

    Jan 2008 - now

  • Cox Business Operations Manager

    Feb 2005 - now

  • Regional Operations Manager

    Feb 2005 - Nov 2007
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  Cox Business

  Sept 2023 - now

  Senior Manager Project Management

  The Senior Manager, Project Management manages a team of Project Managers that are responsible for prioritizing and leading the successful deployment of multiple projects and programs to meet specified goals and objectives. This role partners with stakeholders, internal customers, and cross-functional teams to deliver projects on-time, resulting in high customer satisfaction. Facilitates cross-functional teams to execute on defined deliverables and drives key decisions impacting the success of the program.Primary Responsibilities And Essential Functions-Manages the execution of strategy for standardization, methods & procedures, budgets & operational planning for complex program initiatives. -Accountable for all aspects of program's life cycle development and support. -Anticipates future needs for the program's management to support business changes. -Manages a team of Project Managers responsible for program/project management activities within or across various functional areas. -Ensures adherence to the defined change management procedures; ensures that the required resources are applied to implement change. -Interfaces across several channels, acting as a visionary, to proactively assist in defining project or program direction. -Confers with and advises subordinates on administrative policies and procedures, priorities and methods. -Oversees budget management to include costing, tracking of status and resolving cost issues for strategic programs. -Develops detailed schedules, estimates, resource plans, and status reports; tracks key milestones and adjusts plans and/or resources to meet needs of customers. -Establishes and implements program management processes and methodologies to ensure timely delivery, within budget, adhere to high-quality standards, and meet customer expectations. -Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration. Show less