Luis Parra

Luis Parra

Sales Attendant

Followers of Luis Parra157 followers
location of Luis ParraSantiago, Dominican Republic

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  • Timeline

  • About me

    Operations Service Manager at Delta Air Lines Aircrafts (A321NEO - B737) Ramp Instructor - Ground Security Coordinator - Local Records Admin - CRO - International Docs Trainer by the US Embassy - Auditor - Finance

  • Education

    • American Language Partnership International ALPI

      -
      English Course
    • INFOTEP

      -

      Effective supervision​​​​​Customer Service​​​​​Orthography

    • The Grand Master Academy

      -
      Computer- Word- Excell Techniques
    • Universidad Tecnológica de Santiago UTESA

      2016 -
      FarmacoBioQuimica Medicine
    • Universidad Abierta para Adultos

      2023 - 2028
      Bachelor of Business Administration - BBA Business Administration and Management, General
  • Experience

    • Red Dragon Telemarketing Group

      Jan 2013 - Aug 2013
      Sales Attendant

      Sales agent.

    • SERVAIR-RD

      Aug 2013 - Feb 2021

      Supervising all about Delta Operations, Trainings compliance, audit etc. ...Ground Security Coordinator, Local Records Administrator, Ramp Instructor, Trained to detect fake and imposter passports by the US embassy in the Dominican Republic. Supporting Managers with the tasks and managing whole Delta operations, also ramp Instructor Full time Customer Services Representative and Baggage department leader, ground security coordinator

      • Delta Air Lines Operations Supervisor

        Feb 2016 - Feb 2021
      • Delta Air Lines Operations Lead

        Jun 2015 - Jun 2016
      • Delta Airport Customer Service Agent

        Aug 2013 - May 2015
    • Vikingos BBQ and Grill

      Oct 2019 - Feb 2020
      Owner of Vikingos BBQ and Grill Restaurant

      We were forced to close the restaurant because PANDEMIC of COVID-19 caught us during our start up.

    • Delta Air Lines

      Feb 2021 - now
      Operations Service Manager (OSM)

      In charge of handling a safe and secure airline operation. Oversees cargo operations, security, customer services, fuel, logistic, catering, sales and business partners or vendors relationships with the company. Monitoring KPIs metrics, budged and finance, control expenses and supervise customer service employees. Also trainer of Delta Ramp Procedures. I’m in charge to keep all Delta Air Lines operations in compliance for audits and Administrator of SAFETY BUSINESS PLAN. -Administrator of Delta Air Lines financial international dashboard -TDYs (Temporary Duty) support-Auditor for all Quarterly Cargo Security Audits. -Coordinator of Emergency Response Action Plan (LERAP) for STI.-Coordinator of SAFEY PLANs ( FOD - Fire - Emergency Preparedness / Hurricane, Etc …)Overseeing and support start up opening operations in Puerto Plata (POP). For Daily flights ATL-POP-ATL Show less

  • Licenses & Certifications

    • Microsoft Outlook Efficiency Training for Frontline Leaders

      Delta Air Lines, Inc.
      Feb 2025
      View certificate certificate
    • Managing & filing email in Outlook 365

      Skillsoft
      Feb 2025
      View certificate certificate