Olsi Barka

Experience

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  ITD (Infosoft Group)

  Jun 2006 - Sept 2013

  Sales Manager

  ● Prepare every template of the reporting in sales, including even the analysis for the targets and employees' performance under my supervision● Follow up on the target achievement performance of the shop representatives, monthly and quarterly ● Measure and evaluate employees performance based on their goals● Propose and Decide prices and promotions of the products● Develop policies and strategies for increasing sales.● Define the products to put in our clients' monthly catalogs.● Define the products that will be supplied on retailer shops● Responsible of the stock level without creating non-tradable stock● Suggestions for new products in order to respond to certain market segments.● Daily/weekly/ monthly and ad-hoc reporting volume sales progress and forecasting the sales in the upcoming period (quarterly/yearly etc.)● Crossed control of different databases to check issues and/or prevent on-time practices that should not be followed further● Negotiating contracts and agreements with customers for big amounts of purchases. ● Developing promotional packages for marketing funds given from our suppliers. ● Define the portfolio of IT products for the supply of new opening shops.● Daily analysis of the market competition Show less

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  Albakontroll (Rental Car)

  Oct 2015 - Jun 2016

  Quality Manager

  Bringing know-how and a new spirit, creating and standardizing all procedures for each of the processes.Main Duties :● Develop procedures for each work process (such as customer service , sales , car maintenance , etc)● Monitoring daily sales reports ● Monitoring customer service quality● Develop strategies to increase customer satisfaction in order to achieve a higher ranking of positive feedback from the international reservation sites cars.● Trainings for new and existing employees● HR/ Recruitment of new employees● Measure and evaluate employees performance based on their goals Show less

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  SPEED TAXI "Five Stars"

  Aug 2016 - Oct 2018

  Marketing Manager

  Implementation of the CRM system that significantly improved the work proccess and service. New features for mobile application developedMain Duties:● Brand management● Collaborating with designers and marketing agencies● Organization of charity events● Organization of periodic promotions● Creating different offers based on market research● Creating guidelines for customer serivice and maintenance ● HR/ Recruitment of new employees● Measure and evaluate employees performance based on their goals Show less