Alain Rule

Experience

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  Boots UK

  Jan 1989 - Jan 1992

  Porter

  Part time porter within Boots, responsible for receiving stock to store and distribution to various departments for stock replenishment.

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  Peebles Hydro

  Jun 1992 - Aug 1992

  Sommelier

  Placement within tourist destination hotel, learning first class customer service as a sommelier, or wine waiter

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  THE BALMORAL HOTEL EDINBURGH LIMITED

  Dec 1992 - Dec 1992

  Front Of House Manager (placement)

  After applying to the prestigious Balmoral Hotel, I was lucky enough to be selected to be trained in front of house management within a prime tourist location and famous landmark in Scotland’s capital. This hotel did not normally permit this sort of placement, and after perseverance I was rewarded with this fantastic opportunity. Fine tuning skills in customer excellence and service

• 

  Restaurant La France

  Apr 1993 - May 1993

  Chef stagiaire

  Placement on exchange with Lycée Professionnel de Pierre et Marie Curie, working in a busy seafood restaurant within a family run business

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  Café-Restaurant ''t Koetshuis'

  Jun 1993 - Aug 1993

  Trainee Sous Chef

  After applying to the European Union for student funding, gained a placement within a busy kitchen within a family attraction site called Domein Bokrijk near Hasselt with the desire to learn both Dutch, on the job, and 2nd Chef responsibilities under the guidance of the chef de cuisine, sous chef and hotel school in Hasselt, Belgium.

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  The GEORGE

  Sept 1993 - Jan 1995

  Sous Chef

  Daily management of kitchen duties, from team management, stock control and ordering etc within a busy hotel, tasking commis chefs, chefs de partie, and kps in their daily duties. Liaising with chef de cuisine, F&B Manager, front of house, general manager and other key staff to ensure smooth operation and customer satisfaction

• 

  Ristorante Satanta

  Jan 1995 - Jun 1995

  Sous Chef

  Daily management of busy Italian kitchen, supporting Chef de cuisine in directing junior chefs to ensure customer satisfaction

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  The Windmill Hotel

  Jun 1995 - Dec 1995

  Senior Sous Chef

  Daily management of one of two kitchens within a busy hotel, tasking commis chefs, chefs de partie, and kps in their daily duties. Liaising with chef de cuisine, F&B Manager, general manager and other key staff to ensure smooth operation and customer satisfaction

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  George Hotel

  Jan 1996 - Dec 1996

  Front Of House Manager

  Responsible for the daily front of house management in a busy hotel. Also assisted in every other aspect of the business from outside catering, chef cover, bar and restaurant cover

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  Safetykleen

  Jan 1997 - Jun 2021

  Managing multi-million pound operations within the Automotive and Industrial marketplaces.Managing operational functionality across auto/industrial processes including parts cleaning, waste management, waste oil collection and spills.Managing major client accounts within the business portfolio Managing daily workloads, workflows and prioritising tasks and projects to maximise efficiency.Developing business opportunities and sales revenue across revenue streams.Generating new business and seizing opportunities to up and cross sell products and services.Developing key business reports across 25 sections including welfare, health & safety, vehicle management, logistics, sales, training and compliance for business analysis and performance monitoring.Evaluating processes and controlling process improvements to ensure minimal impact on service delivery.Managing logistics across the organisation including budgeting, inventory and stock and supervision of employees.Internal project management, such as building renovations and site improvementsManaging Facility and Waste Transfer Station operations Show less Acquisition of Multi-million pound company that involved full business capture and retention. Absorption of and immediate pick up of customer base, including many six-figure accounts.Implement standard operating procedures within the acquired businessImplement and liaise with finance in integration of business modelAssist in formulating approach to market model, sales process and marketing strategyRoll out of service provision to SK organisation and main contact for all acquired key accounts to ensure smooth transition Show less

  • Branch Sales & Operations Manager

    Jan 2003 - Jun 2021

  • Project Manager

    Aug 2011 - Jul 2012

  • Team Lead

    Jan 2002 - Jan 2003

  • Branch Industrial Waste Services Manager

    Jan 1999 - Jan 2002

  • Senior Sales Representative

    Jan 1998 - Jan 1999

  • Team Leader

    Jun 1998 - Sept 1998

  • Sales and Service Representative

    Jan 1997 - Jun 1998
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  Metalwash Ltd

  Jun 2021 - now

  Business Manager - Scotland

  Brought in to set up an operational presence in Scotland for a B2B service provider. Tasked with quickly setting up new premises and introducing standard operational procedures to allow service activities to be undertaken. Set up waste carriers licence and vehicle operator licence as designated Transport manager for the Scotland Traffic Area. Introduced basic HSEQ initiatives and set up an active, customer facing demonstration centre. Set out all stock requirements and infrastructure to support servicing activities, including basic servicing platform to ensure timely completion of contracted service obligations. Involved both directly and indirectly with growth of the Scotland portfolio of clients to meet key growth objectives, in what was effectively a start-up operation in Scotland. Initiated and completed all required waste disposal operations for adherence to requirements, working with SEPA to ensure full compliance. Evaluating processes and controlling process improvements to ensure minimal impact on service delivery. Managing logistics across the Scottish organisation including budgeting, inventory and stock. Show less