Thomas G. Robison

Experience

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  Superior Bar & Grill

  Jan 1996 - Jan 2008

  Superior Grill has $7M in annual gross sales and is among the top 5% in restaurant sales in the nation.• Leads from the front.• Bottom-line focused, maintaining an average 20% liquor cost through diligent inventory, ordering, and loss management.• Increased liquor revenues by 6%.• Managed, trained and scheduled a 15 member bar staff.• Led the company's 4 locations with annual liquor revenue of $1.8 million, through fast, efficient and professional presentation of the company and its service standards.• Extensive understanding of and experience in assembling, maintaining and using Point of Sale terminals.• Able to perform diligently under pressure in a fast-paced environment.• Explained and enforced laws and regulations concerning alcohol consumption, valid identification, cash handling, and company policy.• Worked with in-house bookkeeper to account for cash flow and revenues, prepared banks, and audited daily deposits.• Well versed in the training and all aspects of use of the HSI POS System• Maintained an incident-free record for both the city issued Alcohol Beverage Ordinance Card, and state issued Responsible Vendor Permit.AccomplishmentsLead a 15 member staff and assisted in the liquor-related training of 30 additional staff, increasing liquor revenues by 6%, while maintaining a 20% average liquor cost, and managed a $10K to $30K weekly, forecast-based budget, and not only stayed within budget, but ended the fiscal year with a 5% surplus, through strategic spending & price negotiation with suppliers. Furthermore, my skills, combined with the skill and experience of senior management, allowed us to lead the staff to not only edge out new competition, but close out the year with a 10% increase in gross revenue. Show less • Personally featured in "SB Magazine", a local entertainment, events & politics magazine.• Diligent and accurate, high-volume, food & beverage sales.• Provided service to the Patio tables as needed, when shorthanded.• Maintained an incident-free record for both the city issued Alcohol Beverage Ordinance Card, and state issued Responsible Vendor Permit.• Maintained a large following of regular customers through fast and professional service.Accomplishments:Gained the trust and respect of the management and my peers, and was promoted to bar manager. Show less

  • Beverage Manager

    Jan 2006 - Jan 2008

  • Bartender

    Jan 1996 - Jan 2006
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  TGR, LLC

  Jan 2005 - Oct 2015

  Independent Contractor - IT Generalist

  Years of real-world experience from helping others, solving IT problems on the job, and as an independent.Customer service focused.Ownership of support cases to its conclusion.Hardware troubleshooting and repair of PC and Mac desktops and laptops.Installed, maintained, and repaired POS terminals on wired networks.Set up and maintained SOHO print servers for small offices.Software instruction for numerous Windows and web-based applications.Diagnosis and removal of viruses, key loggers, malware, and rootkits using a variety of software tools.Experienced with a variety of consumer-level security software programs and suites.Experienced in configuring software and hardware firewalls.Repair of iPhones, Androids, and tablets.Expertise to build PCs for a variety of needs and budgets. Show less

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  Phoenix Underground

  Nov 2007 - Jan 2014

  Lead Bartender

  20 years of experience in the fast-paced, high volume, bar and night-club industries, with 9 of those years in leadership. Consistently increased sales and guest counts through excellent customer service, anticipation of guest needs and personal promotion. Skilled in the management of staff, including hiring & firing, training, inventory & ordering, forecasting, creating and maintaining company budgets, successfully handling customer complaints, and server check-outs.Phoenix Underground - $1.5 Million in annual sales. Weekends and special events only.• Personally featured in "The NoX", a local entertainment magazine.• Leads from the front.• Diligent and accurate, high-volume, alcoholic beverage sales.• Handled patrons alcoholic beverage needs according to the policies and standards set by the owner, management, and State and Local Laws.• Assisted Security & Management, as necessary, to maintain a peaceful club environment, through pre-emptive and direct non-violent intervention.• Used social media like Facebook, text-blasts and e-mail to promote myself and the club to attract new patrons and maintain positive relations with established regulars• Maintained highest average beverage sales for 4 out of 5 years.• Attracted and maintained a large following of regular customers through fast and professional service.• Maintained an incident-free record for both the city issued Alcohol Beverage Ordinance Card, and state issued Responsible Vendor Permit. Show less

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  Ashley Ann Energy, LLC

  Jan 2008 - Jan 2009

  Land Entitlement & Contract Compliance Analyst

  • Simple & Mineral Title in Louisiana.• Compiled reports and records for leasing agents.• Accurate map interpretation and creation.• Use of industry best practices to keep company costs low.AccomplishmentsDiligently & quickly implemented previous skills, while learning new skills, to get up to operational speed ahead of expectations, and worked individually to aid in the completion of a lease analysis project, as well as a large seismic permitting project, both ahead of schedule, and under budget. Show less

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  R & O Energy, LLC

  Jan 2009 - Jan 2011

  Land Entitlement & Contract Compliance Analyst

  • Proficient in abstracting, title curative, and surface, mineral and leasehold title, including working interests, in Louisiana.• Well versed in the changing laws that govern Probates and heirships.• Efficiently use methods to keep costs low through accurate billing and conservative copy.• Provided technical support for other Landmen in the office and field.• Prepare interested party lists.• Created detailed runsheets, flowcharts, and maps.• Understands government and railroad related mineral reservations and conditions such as accretion, alluvion and reliction from the movement of state claimed water bodies.• Expert in related technology and software to perform, compile, and present research.AccomplishmentsWorked individually and with cross-functional teams to analyze thousands of deeds, leases, contracts and other agreements, in order to compile and assemble full abstracts, flowcharts, and maps, to clear the final legal hurdles necessary to begin drilling successful wells. These completions added to the continued success of Petrohawk, allowing for their premium acquisition by BHP Billiton. Show less

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  TGR, LLC at Exploration Land Services, LLC

  Nov 2012 - Nov 2015

  Petroleum Landman

  3 years experience as a Petroleum Landman (Land & Contract Analyst), working with the industry leaders at ELS. Daily duties included examining surface, mineral & leasehold chains of title, and related oil & gas leases, rights of way, surface agreements, as well as probates, in Texas, for Abstracts, Due Diligence projects, Lease Checks, Ownership Reports and Title Curative.• Leads-from-the-front style of operations & resources management over a 4 person crew (3 month assignment).• Proficient and efficient in abstracting, due diligence, title curative, and surface, mineral, and leasehold title, including working interests, as well as being well versed in the changing laws that govern Probates and heirships, in Texas.• Well versed technologically and can provide technical support for other Landmen in the office and in the field.• Prepare interested party lists, surface, mineral & leasehold title reports.• Provide detailed runsheets, flowcharts, possession statements, maps.• Understand government and railroad related mineral reservations, and conditions such as accretion, alluvion and reliction from the movement of state claimed water bodies.• Knowledgeable in related technology and software to perform, compile, and present research.AccomplishmentsWorked individually and with cross-functional teams to analyze thousands of deeds, leases, contracts and other agreements, in order to accurately and efficiently execute and deliver the necessary reports, lease and agreements, in a timely manner. My demonstrated expertise and leadership skills resulted in my being chosen to act as field manager. Overall, this project resulted in successful leases with literally hundreds of mineral & leasehold owners, and the State of Texas, which further resulted in dozens of successful wells, that were worth tens of millions each in revenue to BHP Billiton's multi-billion dollar exploration & production project in the Permian Basin. Show less

• 

  Frolik Kitchen and Cocktails

  Mar 2017 - Jan 2019

  Bartender

  • Always works to set a high standard.• Diligent and accurate, high-volume, alcoholic beverage sales.• Handled patrons alcoholic beverage needs according to the policies and standards set by the management, and State and Local Laws.• Assisted Security & Management, as necessary, to maintain a peaceful environment, through pre-emptive and direct non-violent intervention.• Simultaneous service of bar patrons, restaurant beverage needs, and barbacking. • Quality, professional bar service for private events, Including set up, liquor selection, and breakdown.• Maintained an incident-free record for both the MAST, and Food Workers cards. Show less

• 

  Continuing Education

  Jan 2018 - now

  Continuing Education

  Labs using GNS3 on Ubuntu virtual machines on Azure.Cisco Routers and Switches.Windows Server 2016Active Directory labs, SCCM, EPCM

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  Aries Security and Consultants

  Feb 2019 - Jul 2021

  Location Manager, Armed and Unarmed Security Professional

  • Certified Trainer• Review resumes, phone screens, in-person interviews.• Hiring, training, and mentoring.• Enforcement of private property rights.• Protection of on-premise safety.• Armed, non-lethal, and unarmed patrols.• Specializes in de-escalation for peaceful solutions.• Hiring, training, scheduling, and support of agents.

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  Compucom

  Dec 2021 - Jul 2022

  Desktop Tech II

  Desktop Tech II for CompuCom at Starbucks HQ in SoDo.Test and image desktops and laptops.Maintain, analyze, and troubleshoot, software and computer peripherals.Ability to set up, configure and add all hardware.Assist client internal IS technicians with large IMACs.Provide technical support to end-users via telephone and in person.Assist in developing and documenting improvements to current processes.Assist coworkers in the resolution of end-user technical issues.Assist coworkers in the execution of established processes and escalations.Test, image, and clean PCs, laptops, monitors, printers, and other related hardware.Following proper manufactures procedures for ordering parts and returning defective parts.Manage (Service Now / Clear vision) ticket queue constantly throughout the day.Response to end-user issues via face-to-face interaction, telephone, or escalated helpdesk tickets.Diagnose and resolve technical hardware and software issues.Gather information to determine the issue by evaluating and analyzing the symptoms.Partners with other departments to provide technical assistance.Identify priorities and redirect problems to appropriate resources.Organize ideas and communicate appropriate messages.Stay current with system information, changes, and updates.Handling all designated workstation installations and updates. Show less

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  TGR Land Services, LLC

  Aug 2022 - now

  Petroleum Landman