Jayana Watkins

Experience

• 

  YMCA of South Hampton Roads

  Oct 2015 - Jul 2017

  Stay and Play Attendant

  Responsible for checking children in and out of the daycare. Supervised 15-20 children every two hours during their playtime and ensured their safety. Maintained the play environment to keep very clean, appealing and safe standards. Developed games and activities that mentally and physically kept the children stimulated and active. Changed diapers while maintaining sanitary upkeep.

• 

  The Skinny Dip Frozen Yogurt Bar

  Jun 2017 - Oct 2017

  Shift Lead

  Maintained excellent customer service while answering calls and checking costumers out. Managed and directed 10-15 employees in daily operations. Responsible for the safe and secure opening and closing of the business, including counting the safe after each shift. Operated and maintained various food preparation and serving equipment throughout the shift. Oversaw inventory operations to maintain continuity of stock and goods totaling over $5,000 on premises.

• 

  Hobby Lobby

  Oct 2017 - Oct 2020

  Responsible for stocking up to 600 sku’s on truck days. Arranged the floral department to maintain its clean and organized presentation. Responsible for ordering products based on customer demand. Maintained excellent customer interaction when engaging with costumers upon entering the store and check out. Assist and consulted customers with any questions about the store or a particular product.

  • Floral Department Head

    May 2020 - Oct 2020

  • Cashier Customer Service

    Oct 2017 - Oct 2020
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  Dollar Bank

  Oct 2020 - Oct 2022

  Assist clients with teller transactions such as deposits, withdrawals, and payments. Able to open retail and business accounts based on financial needs and goals. Can take loan applications for personal and home equity term, lines of credit, and credit cards. Provide clients with information on products and services to accommodate their needs. Able to cross-sell when the opportunity arises.Responsible for safe and secure opening and closing of the branch including disarming and arming the alarm at the beginning and end of each business day. Handles operational tasks such as audits of vault and cash boxes, servicing the ATM/ Personal Teller Machine, ordering change and currency, providing overrides for the personal bankers as needed, and daily vault reconciliation. Show less

  • Personal Banker Supervisor

    Dec 2021 - Oct 2022

  • Personal Banker

    Oct 2020 - Dec 2021
• 

  Navy Federal Credit Union

  Nov 2022 - now

  Member Service Representative