Deep Enrich
Thomas Moore
Senior Customer Engineer
254 followers
Greensboro--Winston-Salem--High Point Area
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About me
Sr. Service Account Manager at Dell Technologies
Education
DeVry Institute of Technology - Atlanta
-
Experience
StorageTek
Sept 1981 - Apr 1998Senior Customer EngineerField service technician. Hands on troubleshooting and problem resolution.
Dell Technologies
Apr 1998 - nowSr. Service Account Manager - managing all facets of customer service. Customer Advocate. Field Support Technical Specialist. Assisting service engineers and customers with EMC storage environments to include installation and configuration, Data migrations and problem resolution.
Sr. Service Account Manager at Dell Technologies
Apr 1998 - nowSr. Service Account Manager
Jul 2011 - Feb 2024Senior Field Support Specialist
Apr 1998 - Aug 2011
Licenses & Certifications
ITIL v3
- View certificate
Associate - Information Storage and Management Version 4.0
Dell TechnologiesMay 2020
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