
Angel Jowers, Ed.D.

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About me
Interim Director, Institutional Effectiveness
Education

The University of West Alabama
-Bachelor of Science (B.S.) Sociology
The University of West Alabama
-Doctor of Education - EdD Rural Education, Higher Education AdministrationDissertation: Factors Influencing Student Retention at a Rural Institution in the Southeast. The focus of my dissertation was on the effects of academic support services and student sense of belonging on retention behavior. My research was a quantitative, descriptive comparative study that examined the existence of a relationship between types of services accessed by rural students (tutoring, peer mentoring, and centralized advising) and their retention, and the number of accessed… Show more Dissertation: Factors Influencing Student Retention at a Rural Institution in the Southeast. The focus of my dissertation was on the effects of academic support services and student sense of belonging on retention behavior. My research was a quantitative, descriptive comparative study that examined the existence of a relationship between types of services accessed by rural students (tutoring, peer mentoring, and centralized advising) and their retention, and the number of accessed services and retention. The study also examined an association between a sense of belonging and support services accessed by students. Vincent Tinto’s Social Integration Theory and Bean and Eaton’s Psychological Model of Student Retention provided the theoretical framework for my study. Show less

The University of West Alabama
1990 - 1996Master of Science Counseling and Psychology
Experience

Weems Community Mental Health
Oct 1995 - Sept 1997• Counseled out-patient consumers age 3 to 20 specializing in cognitive behavioral therapy and substance abuse• Served as a primary therapist at two alternative educational facilities• Supervised day treatment specialists and direct care workers• Assessed consumer behavior and symptoms to provide adequate diagnosis and communicated/defended diagnosis to the treatment team• Evaluated consumer needs and ensured follow up with community services• Conducted group and family counseling sessions as well as • Conducted parenting groups and didactic sessions• Promoted community awareness on early prevention strategies• Assisted in the design of a behavioral modification program for alternative schools• Served as a 24-hour crisis line therapist Show less
Child and Adolescent Therapist
Oct 1996 - Sept 1997Day Treatment Specialist
Apr 1996 - Oct 1996Case Manager
Oct 1995 - Apr 1996

WEST ALABAMA MENTAL HEALTH CENTER
Sept 1997 - Nov 2002• Identified, researched, and wrote grants for all mental health programs• Solicited funds from the state, county, and city governments in West Alabama• Coordinated and directed employee development training programs• Supervised Behavioral Health Promotion employees and volunteers including student interns and practicum students from various universities and colleges• Conducted community training including court-ordered parenting classes, social skills development, HIV/AIDS education, CPR/First Aid, stress and anger management, school violence, domestic violence, and substance abuse prevention• Created and implemented prevention programs in area schools such as drama teams, mural designs, day camps, and assemblies• Ensured quality of services offered by all mental health and substance abuse programs and recommended changes for better quality by designing, implementing, and evaluating consumer satisfaction surveys.• Assisted other Program Directors with setting measurable goals based on consumer satisfaction survey results that also complied with state standards• Performed all public relations functions for 9 offices• Worked closely with the Prevention Coordinator for the State Department of Mental Health and Mental Retardation to ensure quality and effectiveness of programs and services offered to the communities served Show less • Provided out-patient counseling to children and adolescents specializing in cognitive behavioral therapy and substance abuse• Consulted with community assistance agencies on behalf of consumers• Assessed consumer needs and developed treatment plans• Assessed consumer behavior and symptoms to provide adequate diagnosis and communicated/defended diagnosis to the treatment team• Directed family and group counseling sessions• Evaluated consumers on an emergency basis• Advised case managers in providing appropriate care for consumers• Served as a 24-hour crisis line therapist Show less
Director of Behavioral Health Promotion
Jun 1998 - Nov 2002Child and Adolescent Therapist
Sept 1997 - Oct 1998

Faith Farm, Inc.
Nov 2002 - Jun 2008Executive Director• Developed policies and procedures to ensure compliance with all applicable state standards for a residential home in Mississippi and Alabama• Set annual budget and secured funding; compiled and maintained all financial and other contractual records; maintained accurate and up-to-date financial statements for donors, accountants, and Board of Directors• Assumed all Human Resources duties and provided direct supervision of all staff and volunteers including student interns and practicum students• Performed all public relations functions• Interviewed and evaluated potential residents for appropriate placement• Provided counseling and 24-hour on-call services to residents and families• Consulted with community agencies on behalf of residents and/or families• Assisted graduating senior, GED graduates, and school-aged residents with accessing services including Vocational Rehabilitation and educational services to continue long-term educational and/or vocational goals after successful completion of the residential programCounselor/Administrator Role (November 2002 - May 2005)• Provided individual counseling and 24-hour on-call services to residents and families• Designed and implemented parenting classes• Assessed consumer and family needs• Directed family and group counseling sessions• Consulted with community agencies on behalf of residents and/or families• Assured continuity of care for residents through consultation with juvenile probation officers, school officials, churches, and other agencies• Evaluated residents’ educational needs and prescribed individualized curriculum• Compiled and maintained treatment and educational records• Compiled and maintained financial records for donors• Supervised house and school staff and volunteers Show less

The University of West Alabama
Jun 2008 - nowCourses taught include:• PY 100: General Psychology (on-campus and online courses) • PY 320: Abnormal Psychology • PY 310: Developmental Psychology • UWA 101: Freshman Seminar • IDS 498: Strategic Action for Success (created course curriculum)• EP 400/500: Educational Psychology (online)• ED 504: Techniques of Educational Research (online) • EP 506: Life-Span Development and Learning (online) Show less • Provide strategic direction, operations, and oversight to support retention and persistence practices at UWA• Monitor the overall student population’s advancement toward degree completion and graduation rates to develop a plan for improving student retention and graduation rates• Provide strategic student retention leadership and assessment of retention-related activities and operations• Oversee, implement, and coordinate a comprehensive student retention plan as part of UWA's Enrollment Management plan• Ensure adherence to all applicable college, state, and federal requirements; oversee preparation and submission of required reports• Assist in the planning, evaluation, and continual improvement of recruitment and enrollment strategies• Identify enrollment barriers and implement strategies to increase enrollment in low-enrolled programs• Establish outreach practices that contribute to the enrollment and retention of students from diverse backgrounds, particularly those from under-represented populations• Identify and recommend new and revised strategies to maximize enrollment and retention of new and returning students and assist in implementing and evaluating these strategies• Develop and monitor metrics used to assess, plan, implement, and evaluate strategies for meeting admission and retention goals• Monitor student advancement toward degree completion and graduation rates and report this information to the division• Collaborate with other units of the University to collect, analyze, and report data • Collect, analyze, and compile comprehensive statistical and narrative data and prepare assessment reports to summarize findings for accreditation, surveys, enrollment, grant, and retention initiatives • Maintain up-to-date advising and retention SOPs• Budget administration and personnel management• Identify and interpret data for end-users utilizing a variety of quantitative, qualitative, and mixed methods Show less • Coordinate retention efforts across campus; design & implement programs & services to assist in retaining & graduating students, which helped to produce an 11% increase in four-year graduation rates & a 7% increase in six-year graduation rates for the 2015 cohort, one of the highest for UWA in 10 years; most notable increases: graduation rate of African-American males increased 15% & the rate for African-American females increased 20%. • Authored & serve as Principal Investigator for UWA CARES (Center for Achievement, Retention, & Enrichment Services), a $2.7M PBI Competitive Grant (2015) & UWA More in Four, a $2.99M PBI Competitive grant• Coordinate centralized advising for freshmen, sophomores, & new transfer students• Advise a caseload of over 100 students & complete Satisfactory Academic Progress plans for all undergraduate, on-campus students who successfully appeal financial aid suspensions• Coordinate all Freshmen Seminar & Success Strategies courses to provide the first-year experience for incoming students• SACSCOC & ACHE (Alabama Commission on Higher Education) campus lead for coordinating data & drafting reports necessary for compliance; serve as the institutional point of contact• Assist Provost in evaluating budget requests for 35 units under Academic Affairs & perform other human resource duties, which includes, but is not limited to:o Produce salary budgets for 26 units in Academic Affairs totaling over $13M annually & monitor budget healtho Serve as budget administrator for OIER, UWA CARES, & More in Four totaling over $1.2M each yearo Post all position announcements for the University online • Act as a data resource for all departments on campus and submit all external surveys for IPEDS, ACHE, & SACSCOC as well as other surveys and ad hoc reports. Show less • Assisted all unit directors in conducting annual planning as well as medium and long-range planning• Aided all unit directors in the annual assessment of goals and objectives• Provided training for all faculty and staff in topics related to planning and assessment• Retrieved, coordinated, and prepared data required/requested by external agencies and organizations such as the Common Data Set, College Board Survey, US News & World Report, Wintergreen, Peterson, and others • Retrieved, coordinated, and prepared data for internal customers, especially data needed for planning and assessment• Established a comprehensive research program to support all areas of the institution• Published the Office of Institutional Effectiveness newsletter and maintained an up-to-date OIE webpage• Developed and maintained the UWA Online Fact Book • Helped determine data needs of the institution for planning and assessment• Prepared institution-wide planning and assessment data for an annual report Show less
Adjunct Faculty Instructor
Aug 2009 - nowDirector, Retention and Institutional Research
Aug 2022 - Apr 2023Director, Institutional Effectiveness and Retention
Sept 2011 - Aug 2022Coordinator of Planning and Assessment
Jun 2008 - Aug 2011

Global College of Professional Military Education
Apr 2023 - nowInterim Director, Institutional Effectiveness
Aug 2023 - nowDeputy Director, Institutional Effectiveness
Apr 2023 - Nov 2023

Education & Nonprofit Solutions
Apr 2023 - nowGrant Writer
Licenses & Certifications
- View certificate

Betty Liu on Career Success
LinkedInFeb 2020 
Strategic Doing Practitioner
University of North AlabamaDec 2023- View certificate

Developing a Learning Mindset
LinkedInJun 2020 - View certificate

Finding Your Purpose at Work
LinkedInFeb 2020 - View certificate

Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay 2021
Honors & Awards
- Awarded to Angel Jowers, Ed.D.Civilian Cat IV of the Quarter (Q4) GCPME Dec 2023 Angel significantly contributed to GCPME's efficiency and community involvement. She led a comprehensive telework survey analysis, resulting in impactful telework policy changes. Her adept completion of a detailed 140-page Commander's Mission Analysis & Review report provided valuable insights for resource decisions. Additionally, she efficiently guided a cross-functional team in curriculum development, achieving key strategic goals. Her community engagement included organizing a major… Show more Angel significantly contributed to GCPME's efficiency and community involvement. She led a comprehensive telework survey analysis, resulting in impactful telework policy changes. Her adept completion of a detailed 140-page Commander's Mission Analysis & Review report provided valuable insights for resource decisions. Additionally, she efficiently guided a cross-functional team in curriculum development, achieving key strategic goals. Her community engagement included organizing a major Friendsgiving event and creating an educational Holiday Display Board. Show less
- Awarded to Angel Jowers, Ed.D.2021 Ed.D in Rural Education's Distinguished Dissertation of the Year University of West Alabama May 2022 The Ed.D. in Rural Education’s Distinguished Dissertation of the Year Award recognizes exceptional scholarship, research, and writing by doctoral students. The purpose of this award is to help raise the profile of UWA’s doctoral students and identify dissertations worthy of nomination for various national awards, including the prestigious Carnegie Project on the Education Doctorate/Dissertation in Practice of the Year Award.
- Awarded to Angel Jowers, Ed.D.Leadership Sumter Class IV Graduate The University of West Alabama 2019
- Awarded to Angel Jowers, Ed.D.Loraine McIlwain Bell Professional Staff Excellence Award University of West Alabama Dec 2015 Demonstrated excellence in contributing to the primary mission of UWA
- Awarded to Angel Jowers, Ed.D.Best Paper/Presentation ALAIR 2010
Volunteer Experience
Membership Commitment and Membership Education Advisor - Zeta Rho
Issued by Alpha Sigma Alpha Sorority on Jan 2020
Associated with Angel Jowers, Ed.D.Chapter Advisor - Zeta Rho
Issued by Alpha Sigma Alpha Sorority on Jan 2014
Associated with Angel Jowers, Ed.D.Advisor
Issued by Lambda Sigma Honor Society on Jan 2015
Associated with Angel Jowers, Ed.D.
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