John Melton

Experience

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  XSport Fitness

  Feb 2015 - Aug 2016

  Assistant General Manager

  In my previous role as Assistant General Manager, I:• Created an effective learning atmosphere that respects people's diversity and ideas by modeling respect for all employees and conveying confidence in every employee's ability to learn.• Handled top talent recruitment and retention exercises focused on completing timely performance evaluations, providing positive feedback, and reviewing opportunities when needed.• Singlehandedly managed and developed a high-performance sales team while providing excellent customer service, informing customers about special promotions, and answering questions.• Scoped and prioritized activities based on business and customer impact and provided hands-on leadership, methodology, structure, and information necessary to coordinate decision-making and development critically. • Achieved the most memberships and training packages during tenure and grew revenue by 110% annually.• Proactively researched industry trends and standards to prospect new business opportunities that drove rapid growth and retained key account loyalty. Show less

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  DISH Network

  Oct 2016 - Mar 2024

  Site Manager

  In my role as a Site Manager, I:• Spearhead the first Work at Home team in the history of the sales organization and manage and direct site activity in order to improve performance standards significantly.• Maximize organizational business performance by simplifying, sharpening, and supporting organizational rhythms to meet goals and targets. Lead a high-functioning team that focuses on executive communications, customer and partner engagements, training, people and culture initiatives, the rhythm of the business, and operational excellence. • Recorded a significant increase in headcount in singular site from 19 to almost 200 in 14 months, achieved the first 50% close rate month in the enterprise history as a Sales Team Manager.• Develop and implement a strategy to successfully onboard new agents and new managers in the work-at-home environment and assist the organization in transitioning to Work at Home.• Support the delivery of quality results by following all company rules and guidelines and offering recommendations for policy and procedure improvement. Show less

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  CDW

  Apr 2024 - now

  Account Manager - SoCal

  I help small businesses in southern California utilize the latest technology to enable their business to to reduce operational costs and scale their business. My goal is to understand your business in its entirety and strategize alongside with your team as a trusted advisor.