Jaime Mitchell, CMP

Experience

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  American Diabetes Association

  Mar 2005 - Oct 2005

  Market Manager

  Recruited to be key liaison for annual ADA Expo 2005 with over 2,000 people in attendance. Designed layout and set-up of “ADA World” and its components including recruiting speakers, advertising, press releases and newsletters. • Established and executed Exhibitor coordination for ADA Expo, including generating vendor contracts and designing layout of Exhibit Booths.• Designed and directed Expo Day written collateral and advertisements. Show less

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  Hyatt Regency DFW

  Feb 2006 - Jan 2007

  Catering Corporate Management Trainee

  Chosen to participate in Hyatt’s Corporate Hotel Management Training Program. Within 12 months successfully completed intensive rotation and training process to learn all aspects of hotel operations with focused areas of concentration in catering and convention services. Accepted first management assignment with Hyatt in Miami, Fl. • Key player in assisting other properties during hotel closings.• Worked closely with Department Heads to come up with innovative and new ideas for the overall success of the hotel. Show less

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  Hyatt Regency Miami

  Jan 2007 - Aug 2008

  Convention Services Manager

  Hotel liaison between client and staff by providing all pertinent information to every department in the hotel to ensure the success of the program and that overall exceptional service is provided to every client experience. • CMT Mentor – trained and mentored Rooms CMT throughout six-month program. Assisted with managing service essentials and hotel standards before his promotion out of the CMT program• Contributed to exceeding Catering Forecast by $1M• Exceeded Service Goals• Certified in Professional Selling Skills and Sales Negotiations Show less

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  Hyatt Regency Hill Country Resort and Spa

  Aug 2008 - Apr 2014

  Promoted to manage all aspects of the Catering and Convention Service operations for this 500 room property with 80,000 square feet of meeting space and annual catering revenues of $9 million. Manage, train and develop a team of nine catering professionals and administrative staff. Work closely with sales team in closing business and negotiating contracts. Appointed corporate trainer for system roll-outs and change management initiatives. Successfully mediated $35M renovation challenges of the entire resort for the past year, including 20K square foot ballroom addition. • Develops high-performing teams through hiring, mentoring/coaching, training, and performance management.• Regularly leads, facilitates and participates LC, staff, strategy, budget review and weekly status meetings. • Designs, plans and manages high-level accounts and market groups, achieving 120% on shopper calls. • Manages Gallup action-planning sessions to continually improve service. • Informs hotel of meeting planner Medallia surveys, trends and statistics: YTD 100% NPS, Planning Phase, Catering Contact on personal Medallia surveys. Show less Designed, managed and coordinated execution of conferences, special events, including meeting space, catering and lodging agreements. • Negotiated food and beverage pricing, functional space and hotel services within departmental specific guidelines.• Coordinated all areas of event phasing: including food and beverage, audio visual needs, group reservations, transportation, billing, facilitating the set-up, oversaw function space, developed pre and post-convention reports, and any special requests from client. Show less

  • Associate Director of Catering & Convention Services

    Apr 2011 - Apr 2014

  • Convention Services Manager

    Aug 2008 - Apr 2011
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  Smith & Wollensky Restaurant Group, Inc.

  Apr 2014 - May 2017

  Catering/Private Events Manager

  Smith & Wollensky's story began in New York City in 1977 - our founder Alan Stillman, along with an elective group of locals and newcomers seeking the American Dream, built the foundations of service and hospitality that have become the cornerstones of our identity. Everything we do, we do right. Our uncompromising attention to detail is just one of many factors that make a meal with Smith & Wollensky an unforgettable experience. From the perfect weight of our custom steak knives to our iconic S&W napkin, to our obsession with sourcing the finest and freshest ingredients - expect the exceptional. Show less

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  Clique Hospitality

  May 2017 - Jun 2020

  Director of Sales

  Recruited as Sales Director to serve as key member of Executive Team developing sales strategies for a boutique hospitality management company. Developed and directed new sales team, formulate marketing, lead generation, brand recognition and business development strategies to drive revenue growth – doubled sales revenue year over year.A boutique hospitality company, Clique Hospitality specializes in upscale comfortable dining that sets trends, rather than following them. With various restaurants and lounges in Las Vegas, Clique is transcending hospitality through service and operations, unabashed cuisine, appeasing design and unrivaled desire. Show less

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  Pancholi Cosmetic Surgery

  Jun 2020 - Jul 2021

  Patient Care Consultant

  Known as a premiere cosmetic surgery center in Las Vegas, Pancholi Cosmetic Surgery has a well-earned reputation for offering an experienced surgeon, friendly and knowledgeable staff and excellent patient outcomes. Dr. Samir Pancholi is focused on providing the newest and most innovative technologies, products, and results. At the same time, his commitment to his patients provides the safest and most effective options.Responsible for entire sales revenue for Cosmetic Surgery Center, focusing on sales/marketing efforts and customer experience. Customer champion ensuring an exceptional experience for all patients. Show less

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  Hosts Global

  Jul 2021 - Apr 2023

  Senior Account Executive

  Fueled with creativity and intention, Hosts Global is the Destination Management Company (DMC) that helps visionary meeting and event planners produce experiences that make hearts soar, heads nod and businesses thrive. We're your strategic partner and local expert, helping you produce meetings and events in the most desired, emerging and in-demand cities. Whatever and wherever you’re planning next, we’ll help you dream it, design it and do it. We'll pull in all the possibilities, from event design to execution. Like, a welcoming driver waiting right at the arrival gate. Or, the team building activity that gets coworkers laughing like mad. Making it happen, from the blueprint to the brilliant execution. It’s what we do. Want to unlock spectacular group experiences in the heart of stunning places? Harness our insider, expert knowledge of each destination, its culture and capabilities for a goldmine of adventures and event solutions. Show less

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  Hyatt Hotels Corporation

  Apr 2023 - now

  Talent Acquisition Manager for Hyatt Hotels Corporation, Commercial Services

  At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.Hyatt is recognized among FORTUNE’s 2024 World’s Most Admired Companies.We are hiring, I look forward to speaking with you about Hyatt Hotel career opportunities for Sales, Events, Revenue and Marketing roles throughout North America. Show less