Ekaterina V.

Experience

• 

  Panserve Ltd

  Feb 2017 - May 2022

  • Collaborated with management to optimise and improve KYC team processes, ensuring alignmentwith business and regulatory requirements.• Designed and delivered a comprehensive EDD training programme, mentoring over 10 new teammembers and providing ongoing sessions on SOF analysis and key KYC responsibilities.• Conducted thorough reviews of customer documentation to assess the origin of funds, identifyinginconsistencies and potential risks.• Prepared comprehensive EDD reports, including SOF investigations, for customers across multiplejurisdictions and languages (UK, Spanish, Italian, Danish, and Russian).• Performed PEP, sanctions, and adverse media screening; analysed and verified potential matches toensure compliance. Show less • Performed detailed account analysis to identify unusual or suspicious patterns, including monitoringtransactions for potential financial crime indicators.• Investigated and prepared internal SARs related to fraudulent activities, including identity fraud,money laundering, and document forgery.• Conducted KYC/CDD checks and reviewed customer documentation for various jurisdictions.• Reviewed high-risk alerts based on internal rules and made immediate decisions to mitigate risks.• Developed and delivered training on fraud awareness and prevention techniques for new teammembers. Show less

  • KYC/CDD analyst

    Oct 2020 - May 2022

  • Fraud Analyst

    Feb 2017 - Sept 2020
• 

  Cryptopay

  Jun 2022 - Dec 2023

  • Structured and optimised the operations of the KYC team to support efficiency and regulatorycompliance.• Updated KYC procedures to align with new regulatory requirements following the company'stransition to a new jurisdiction, ensuring a smooth and compliant onboarding flow.• Monitored and reviewed EDD reports prepared by KYC analysts for accuracy, completeness, andadherence to internal standards.• Maintained close cooperation with the Support team, coordinating workflows, aligning internalprocedures, and contributing to internal documentation.• Delivered training sessions for new team members on fraud awareness, EDD reporting, and coreKYC responsibilities.• Managed team schedules, including daily task allocation, holiday planning, and workload balancing. Show less • Identified process gaps and developed internal procedures for KYC requirements, detection ofduplicate accounts, fraudulent documents, and high-risk customer profiling using internal riskscoring models.• Detected and escalated 80% of confirmed fraudulent activities, including identity fraud anddocument forgery.• Performed in-depth reviews of documentation submitted by high-risk customers and conducted KYCchecks aligned with regulatory expectations.• Prepared onboarding reports for vulnerable customers to support appropriate risk classification andtailored due diligence measures.• Reviewed and resolved customer complaints in accordance with regulatory and internal standards. Show less

  • Interim Team Leader of KYC team & KYC Analyst

    Sept 2023 - Dec 2023

  • KYC Analyst

    Jun 2022 - Aug 2023
• 

  TomPayment

  May 2024 - now

  Compliance Analyst

  • Designed and documented internal procedures to support compliance operations, includingtransaction monitoring, SAR reporting, and fraud prevention workflows.• Strengthened risk controls to reduce exposure to fraud and financial loss while maintainingoperational efficiency and a seamless user experience.• Managed high volumes of chargeback cases, ensuring timely and accurate resolution of bothcardholder and merchant disputes.• Coordinated with law enforcement, partner banks, and clients to investigate fraud cases andstreamline incident handling.• Prepared internal and external SARs for MLRO review via the NCA portal and submitted monthlyAPP scam reports in line with regulatory requirements. Show less